ElderGrade
B

77/100

Above average

Manor Of Grande Village

2610 East Aurora Road, Twinsburg, OH 44087

CMS 3/5 stars #11 of 43 in Summit County (330) 963-3600
Certified beds
88
Occupancy
91%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 30/30 Staffing 13/30 Stability 12/15 Outcomes 12/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.48 total nurse hours per resident per day (national median 3.77)
  • 0.58 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 43% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.43 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.58 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.13 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 43.20%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 27 citations

Last standard health inspection: July 2, 2024 (2 years ago).

F Jul 2, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Jul 2, 2024 F0805

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

No actual harm, potential for more than minimal harm

D Jul 2, 2024 F0558

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

No actual harm, potential for more than minimal harm

D Jul 2, 2024 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

D Jul 2, 2024 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Jun 4, 2024 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Nov 13, 2023 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

F Apr 22, 2022 F0727

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of SPRENGER HEALTH CARE SYSTEMS, which operates 12 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
FOX, EMILY Individual CORPORATE OFFICER
KUHN, SHANNON Individual CORPORATE OFFICER
MALANOWKI, BRANDON Individual CORPORATE OFFICER
CMS & CO. MANAGEMENT SERVICES, INC. Organization OPERATIONAL/MANAGERIAL CONTROL
AGARWAL, RAJESH Individual OPERATIONAL/MANAGERIAL CONTROL
COURTOCK, MELISSA Individual OPERATIONAL/MANAGERIAL CONTROL
EPPERLY, ROBERT Individual OPERATIONAL/MANAGERIAL CONTROL
FOX, EMILY Individual OPERATIONAL/MANAGERIAL CONTROL
GOLLINGER, KRISTEN Individual OPERATIONAL/MANAGERIAL CONTROL
KILBANE, KEVIN Individual OPERATIONAL/MANAGERIAL CONTROL
KUHN, SHANNON Individual OPERATIONAL/MANAGERIAL CONTROL
MALANOWKI, BRANDON Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Manor Of Grande Village

What is the ElderGrade for Manor Of Grande Village? +

Manor Of Grande Village holds an ElderGrade of B (77 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Manor Of Grande Village? +

Residents receive an average of 3.43 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Manor Of Grande Village been cited for harming residents? +

No. None of the 27 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Manor Of Grande Village accept Medicaid? +

Yes, Manor Of Grande Village is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.