75.9/100
Above average
37 Gray Birch Drive, Augusta, ME 04330
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
1 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: January 14, 2026 (7 months ago).
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
No actual harm, minimal potential
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| ALEXANDER, MARCI | Individual | CORPORATE DIRECTOR | — |
| BRANN, TERRENCE | Individual | CORPORATE DIRECTOR | — |
| BULLOCK, SCOTT | Individual | CORPORATE DIRECTOR | — |
| DIEFENDERFER, JOHN | Individual | CORPORATE DIRECTOR | — |
| HEERSINK, DEIRDRE | Individual | CORPORATE DIRECTOR | — |
| HOWELL, NATHAN | Individual | CORPORATE DIRECTOR | — |
| LABBE TRUFANT, NICOLE | Individual | CORPORATE DIRECTOR | — |
| PEACHEY, GARY | Individual | CORPORATE DIRECTOR | — |
| PELLETIER, MICHELE | Individual | CORPORATE DIRECTOR | — |
| PIZZO, GREGORY | Individual | CORPORATE DIRECTOR | — |
| PURINGTON, JOSEPH | Individual | CORPORATE DIRECTOR | — |
| RICO, AMY | Individual | CORPORATE DIRECTOR | — |
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Mainegeneral Rehab & Long Term Care - Gray Birch holds an ElderGrade of B (75.9 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.73 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 1 of the 27 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Mainegeneral Rehab & Long Term Care - Gray Birch is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.