ElderGrade
D

41/100

Below average

Landmark Care And Rehabilitation

710 North 39Th Avenue, Yakima, WA 98902

CMS 1/5 stars #8 of 11 in Yakima County (509) 248-4102
Certified beds
93
Occupancy
84%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 6 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $277,867 in federal fines

    CMS has fined this facility across 3 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -12 for 5 actual-harm citation(s) in the last 3 years
  • -10 for 55 total citations against a national median of 17

Staffing

20/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.38 total nurse hours per resident per day (national median 3.77)
  • 0.77 RN hours per resident per day
  • Weekend staffing drops 15% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 38% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $277,867 in federal fines across 3 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.98 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.77 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.39 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 37.50%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 64 citations

Last standard health inspection: June 13, 2025 (1 year ago).

D May 6, 2026 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

D Jan 13, 2026 F0919 From a complaint

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

No actual harm, potential for more than minimal harm

H Jun 13, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

G Jun 13, 2025 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm to a resident

F Jun 13, 2025 F0725

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

No actual harm, potential for more than minimal harm

E Jun 13, 2025 F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

E Jun 13, 2025 F0610

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

D Jun 13, 2025 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of HYATT FAMILY FACILITIES, which operates 5 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BERK, HEIDI Individual W-2 MANAGING EMPLOYEE
HYATT FAMILY FACILITIES LLC Organization OPERATIONAL/MANAGERIAL CONTROL
DUNN, GLORIA Individual OPERATIONAL/MANAGERIAL CONTROL
HYATT, NORMAN Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
HYATT, JEFFREY Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Landmark Care And Rehabilitation

What is the ElderGrade for Landmark Care And Rehabilitation? +

Landmark Care And Rehabilitation holds an ElderGrade of D (41 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Landmark Care And Rehabilitation? +

Residents receive an average of 3.98 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Landmark Care And Rehabilitation been cited for harming residents? +

Yes. 6 of the 64 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Landmark Care And Rehabilitation accept Medicaid? +

Yes, Landmark Care And Rehabilitation is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.