ElderGrade
A

87/100

Excellent

Lakeview Health Center

962 E. Garland St. E, West Salem, WI 54669

CMS 5/5 stars #2 of 7 in La Crosse County (608) 786-1400
Certified beds
50
Occupancy
96%
Ownership
Government
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

30/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 6.49 total nurse hours per resident per day (national median 3.77)
  • 1.46 RN hours per resident per day
  • Weekend staffing holds steady

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 39% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 6.06 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.46 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 5.88 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 39.20%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: July 16, 2025 (1 year ago).

D May 20, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D May 20, 2026 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Jul 16, 2025 F0808

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

No actual harm, potential for more than minimal harm

D Jul 16, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E May 15, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E May 15, 2024 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D May 15, 2024 F0583

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
COUNTY OF LA CROSSE Organization 5% OR GREATER MORTGAGE INTEREST
COUNTY OF LA CROSSE Organization OPERATIONAL/MANAGERIAL CONTROL
BRISENO, JENNIFER Individual OPERATIONAL/MANAGERIAL CONTROL
COGBILL, ELIZABETH Individual OPERATIONAL/MANAGERIAL CONTROL
PLACHECKI, WANDA Individual OPERATIONAL/MANAGERIAL CONTROL
SCHULTZ, ERICA Individual OPERATIONAL/MANAGERIAL CONTROL
COUNTY OF LA CROSSE Organization ADP OF THE SNF
BRISENO, JENNIFER Individual ADP OF THE SNF
COGBILL, ELIZABETH Individual ADP OF THE SNF
PLACHECKI, WANDA Individual ADP OF THE SNF
SCHULTZ, ERICA Individual ADP OF THE SNF
COUNTY OF LA CROSSE Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Lakeview Health Center

What is the ElderGrade for Lakeview Health Center? +

Lakeview Health Center holds an ElderGrade of A (87 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Lakeview Health Center? +

Residents receive an average of 6.06 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Lakeview Health Center been cited for harming residents? +

No. None of the 7 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Lakeview Health Center accept Medicaid? +

Yes, Lakeview Health Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.