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A

96/100

Excellent

Lakeside At Willow Valley

300 Willow Valley Lakes Drive, Willow Street, PA 17584

CMS 5/5 stars #2 of 31 in Lancaster County (717) 464-9542
Certified beds
80
Occupancy
64%
Ownership
Non-profit
Accepts
Medicare

Our read on Lakeside At Willow Valley

Lakeside At Willow Valley runs on about 4.87 nurse hours per resident day, roughly a quarter more staffing than the typical American nursing home, and it holds a 5-star rating in all three CMS categories. Just one deficiency sits on its current record, none involving harm or abuse, and its most recent inspection was in January 2026. Weekend staffing dips about 10% below weekday levels, which is common but worth asking about, since that's when families often visit. Annual turnover of 36.5% is meaningfully lower than the 45.8% national figure, suggesting a steadier workforce than most. As a nonprofit with 80 beds, it's small enough that you can reasonably ask who specifically will be on duty.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing29/30Stability12/15Outcomes15/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →5.87 total nurse hours per resident per day (national median 3.77)
  • →1.42 RN hours per resident per day
  • →Weekend staffing drops 11% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →37% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day4.87 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours1.42 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours4.36 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover36.50%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: January 16, 2026 (9 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

What families say

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Common questions about Lakeside At Willow Valley

What is the ElderGrade for Lakeside At Willow Valley? +

Lakeside At Willow Valley holds an ElderGrade of A (96 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Lakeside At Willow Valley? +

Residents receive an average of 4.87 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Lakeside At Willow Valley been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Lakeside At Willow Valley accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.