ElderGrade
C

64/100

Average

Kulana Malama

91-1360 Karayan Street, Ewa Beach, HI 96706

CMS 5/5 stars #21 of 26 in Honolulu County (808) 681-1200
Certified beds
33
Occupancy
100%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $14,069 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Last inspection was more than 2 years ago

    Ratings here are based on older survey data than at most facilities.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 20/30 Staffing 22/30 Stability 12/15 Outcomes 15/15 Enforcement 8/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

20/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.81 total nurse hours per resident per day (national median 3.77)
  • 5.38 RN hours per resident per day
  • Weekend staffing drops 6% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 41% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $14,069 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 9.84 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 5.38 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 9.24 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 41.00%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 25 citations

Last standard health inspection: June 6, 2024 (2 years ago).

D Sep 26, 2025 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

J Jun 18, 2025 F0726 From a complaint

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Immediate jeopardy to resident health or safety

D Jun 18, 2025 F0656 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Jun 18, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Jun 18, 2025 F0713 From a complaint

Nursing and Physician Services Deficiencies

Provide or arrange emergency care by a doctor 24 hours a day.

No actual harm, potential for more than minimal harm

D Jun 18, 2025 F0867 From a complaint

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

No actual harm, potential for more than minimal harm

D Jun 6, 2024 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Jun 6, 2024 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
ITO, RANDALL Individual W-2 MANAGING EMPLOYEE
ITO, RANDALL Individual CORPORATE OFFICER
LEFLER, TYRUS Individual CORPORATE OFFICER
OLSEN, SPENCER Individual CORPORATE OFFICER
PANG, BRIAN Individual CORPORATE OFFICER
YOSHIDA, CYNTHIA Individual CORPORATE OFFICER
ITO, RANDALL Individual OPERATIONAL/MANAGERIAL CONTROL
OLSEN, SPENCER Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
SORENSEN, KRISTEN Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
PACIFIC SKILLED HEALTHCARE LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Kulana Malama

What is the ElderGrade for Kulana Malama? +

Kulana Malama holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Kulana Malama? +

Residents receive an average of 9.84 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Kulana Malama been cited for harming residents? +

Yes. 1 of the 25 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Kulana Malama accept Medicaid? +

Yes, Kulana Malama is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.