84.5/100
Above average
Kirby Pines Manor
3535 Kirby Parkway, Memphis, TN 38115
- Certified beds
- 120
- Occupancy
- 14%
- Ownership
- Non-profit
- Accepts
- Medicare
Our read on Kirby Pines Manor
Kirby Pines Manor runs on a nonprofit model with 120 certified beds, and its inspection record is genuinely clean, two deficiencies on file, none involving harm or abuse, and a survey completed in June 2025. The quality measure scores back that up. Where it gets less comfortable is staffing: 3.67 nurse hours per resident day sits about 5% under the national average, weekends drop roughly 22% below weekdays, and turnover runs 54.5% against a national 45.8%. So the care standards look strong on paper, but the people delivering that care are stretched thinner than average and cycling through faster than average. Worth asking the administrator directly how they cover weekends and what they're doing about retention.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
20.5/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.97 total nurse hours per resident per day (national median 3.77)
- →1.81 RN hours per resident per day
- →Weekend staffing drops 22% against weekdays
Staff stability
9/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →55% of nursing staff left in the last year
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: June 3, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Kirby Pines Manor
What is the ElderGrade for Kirby Pines Manor? +
Kirby Pines Manor holds an ElderGrade of B (84.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Kirby Pines Manor? +
Residents receive an average of 3.67 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Kirby Pines Manor been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Kirby Pines Manor accept Medicaid? +
CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.
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