ElderGrade
D

54/100

Below average

Kauai Veterans Memorial Hospital

4643 Waimea Canyon Drive, Waimea, HI 96796

CMS 2/5 stars #5 of 5 in Kauai County (808) 338-9431
Certified beds
20
Occupancy
100%
Ownership
Government
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $34,588 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 20/30 Staffing 29/30 Stability 15/15 Outcomes 15/15 Enforcement 5/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

20/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.55 total nurse hours per resident per day (national median 3.77)
  • 1.84 RN hours per resident per day
  • Weekend staffing drops 11% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 10% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $34,588 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.85 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.84 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.30 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 9.50%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 21 citations

Last standard health inspection: September 10, 2024 (1 year ago).

L Sep 10, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Immediate jeopardy to resident health or safety

D Sep 10, 2024 F0637

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

No actual harm, potential for more than minimal harm

D Sep 10, 2024 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D Sep 10, 2024 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Sep 10, 2024 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Sep 10, 2024 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

F Sep 22, 2023 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Sep 22, 2023 F0623

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of HAWAII HEALTH SYSTEMS CORPORATION, which operates 7 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BARNES, WALTER Individual MANAGING CONTROL - GOVERNING BODY
KANEKOA, ERNEST Individual MANAGING CONTROL - GOVERNING BODY
NOGAMI-STREUFERT, GLENDA Individual MANAGING CONTROL - GOVERNING BODY
OKADA-ASHER, DONNA Individual MANAGING CONTROL - GOVERNING BODY
RINTEL, THEODOR Individual MANAGING CONTROL - GOVERNING BODY
ROWLEY, DENNIS Individual MANAGING CONTROL - GOVERNING BODY
YUH, CHRISTOPHER Individual MANAGING CONTROL - GOVERNING BODY
ASATO, CHRISTINE Individual CORPORATE OFFICER
SEGAWA, LANCE Individual CORPORATE OFFICER
ASATO, CHRISTINE Individual OPERATIONAL/MANAGERIAL CONTROL
FRANKLIN, NICHOLAS Individual OPERATIONAL/MANAGERIAL CONTROL
SEGAWA, LANCE Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Kauai Veterans Memorial Hospital

What is the ElderGrade for Kauai Veterans Memorial Hospital? +

Kauai Veterans Memorial Hospital holds an ElderGrade of D (54 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Kauai Veterans Memorial Hospital? +

Residents receive an average of 4.85 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Kauai Veterans Memorial Hospital been cited for harming residents? +

Yes. 2 of the 21 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Kauai Veterans Memorial Hospital accept Medicaid? +

Yes, Kauai Veterans Memorial Hospital is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.