91.5/100
Excellent
Jeanne Jugan Residence
185 Salem Church Road, Newark, DE 19713
- Certified beds
- 40
- Occupancy
- 52%
- Ownership
- Non-profit
- Accepts
- Medicaid
Our read on Jeanne Jugan Residence
Jeanne Jugan Residence runs on a nonprofit model with 40 certified beds, and the staffing numbers back it up: 6.78 nurse hours per resident day, roughly 76% above the national average. Weekends dip about 17% below weekdays, which is worth asking about if your family visits then, but overall retention is strong, 29.3% turnover against a national 45.8% means caregivers tend to stay. The tradeoff shows up in the inspection record: 14 deficiencies on file, none at harm or jeopardy level, though 2 are abuse-related and should be questioned directly. With a 4/5 inspection rating, 5/5 staffing, and a recent April 2026 survey, the fundamentals hold up well.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
27.5/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →8.28 total nurse hours per resident per day (national median 3.77)
- →1.39 RN hours per resident per day
- →Weekend staffing drops 17% against weekdays
Staff stability
15/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →29% of nursing staff left in the last year
Resident outcomes
9/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →3 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: April 10, 2026 (6 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Jeanne Jugan Residence
What is the ElderGrade for Jeanne Jugan Residence? +
Jeanne Jugan Residence holds an ElderGrade of A (91.5 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Jeanne Jugan Residence? +
Residents receive an average of 6.78 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Jeanne Jugan Residence been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Jeanne Jugan Residence accept Medicaid? +
Yes, Jeanne Jugan Residence is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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