ElderGrade
F

37/100

Poor

Hilltop Skilled Nsg & Rehab

910 West Polk Street, Charleston, IL 61920

CMS 1/5 stars #1 of 5 in Coles County (217) 345-7066
Certified beds
108
Occupancy
58%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 8 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $177,262 in federal fines

    CMS has fined this facility across 3 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

8/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -12 for 6 actual-harm citation(s) in the last 3 years
  • -10 for 54 total citations against a national median of 17

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.59 total nurse hours per resident per day (national median 3.77)
  • 0.47 RN hours per resident per day
  • Weekend staffing drops 11% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 45% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $177,262 in federal fines across 3 action(s)
  • -2 for 2 denial(s) of Medicare payment for new admissions

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.36 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.47 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.00 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 44.60%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 60 citations

Last standard health inspection: October 18, 2024 (1 year ago).

D Apr 8, 2026 F0690 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

F Feb 11, 2026 F0804 From a complaint

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

F Feb 11, 2026 F0812 From a complaint

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Feb 11, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

G May 20, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

D May 20, 2025 F0602 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

No actual harm, potential for more than minimal harm

E Oct 18, 2024 F0804

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

D Oct 18, 2024 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of CREST HEALTHCARE CONSULTING, which operates 13 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
CREST ILLINOIS HOLDCO LLC Organization DIRECT OWNERSHIP INTEREST
CREST I TBD HOLDCO LLC Organization INDIRECT OWNERSHIP INTEREST
ECFJC TRUST Organization INDIRECT OWNERSHIP INTEREST
IL M TRUST Organization INDIRECT OWNERSHIP INTEREST
JCECF TRUST Organization INDIRECT OWNERSHIP INTEREST
MRS WINDY CITY STATE TRUST Organization INDIRECT OWNERSHIP INTEREST
TSDAMA TRUST Organization INDIRECT OWNERSHIP INTEREST
LICHTMAN, SHALOM Individual INDIRECT OWNERSHIP INTEREST
CAPITAL FINANCE LLC Organization 5% OR GREATER SECURITY INTEREST
LICHTMAN, SHALOM Individual MANAGING CONTROL - GOVERNING BODY
CAPITAL FINANCE LLC Organization OPERATIONAL/MANAGERIAL CONTROL
LIGHT MAN LLC Organization OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Hilltop Skilled Nsg & Rehab

What is the ElderGrade for Hilltop Skilled Nsg & Rehab? +

Hilltop Skilled Nsg & Rehab holds an ElderGrade of F (37 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Hilltop Skilled Nsg & Rehab? +

Residents receive an average of 3.36 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Hilltop Skilled Nsg & Rehab been cited for harming residents? +

Yes. 8 of the 60 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Hilltop Skilled Nsg & Rehab accept Medicaid? +

Yes, Hilltop Skilled Nsg & Rehab is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.