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C

59/100

Average

Hilltop Skilled Nsg & Rehab

910 West Polk Street, Charleston, IL 61920

CMS 2/5 stars #1 of 5 in Coles County (217) 345-7066
Certified beds
108
Occupancy
58%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • $140,465 in federal fines

    CMS has fined this facility across 2 penalty action(s).

Our read on Hilltop Skilled Nsg & Rehab

Hilltop Skilled Nsg & Rehab runs 108 beds as a for-profit LLC, and its nurse staffing sits around 3.36 hours per resident day, roughly 13% under the national average. Weekends dip about 11% below the home's own weekday coverage, so the thinnest shifts land when families tend to visit. That staffing picture lines up with a 1-out-of-5 CMS staffing star. Turnover at 44.6% is essentially the national rate, meaning the home isn't churning workers faster than average, it's just running lean. What stands out more is the inspection record: 60 deficiencies, 8 at harm or jeopardy level, 8 abuse-related, and $177,262 in fines across three penalties. The most recent inspection was October 18, 2024.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing8/30Stability12/15Outcomes9/15Enforcement0/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →2.59 total nurse hours per resident per day (national median 3.77)
  • →0.47 RN hours per resident per day
  • →Weekend staffing drops 11% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →45% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →3 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$140,465 in federal fines across 2 action(s)
  • →-2 for 1 denial(s) of Medicare payment for new admissions

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.36 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.47 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.00 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover44.60%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: December 17, 2025 (10 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of CREST HEALTHCARE CONSULTING, which operates 11 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Hilltop Skilled Nsg & Rehab

What is the ElderGrade for Hilltop Skilled Nsg & Rehab? +

Hilltop Skilled Nsg & Rehab holds an ElderGrade of C (59 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Hilltop Skilled Nsg & Rehab? +

Residents receive an average of 3.36 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Hilltop Skilled Nsg & Rehab been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Hilltop Skilled Nsg & Rehab accept Medicaid? +

Yes, Hilltop Skilled Nsg & Rehab is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.