ElderGrade
C

57/100

Average

Hillside Manor Rehab & Extended Care Center

182 15 Hillside Avenue, Jamaica Estates, NY 11432

CMS 2/5 stars #52 of 56 in Queens County (718) 291-8200
Certified beds
400
Occupancy
95%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $34,947 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 10/30 Staffing 15/30 Stability 15/15 Outcomes 12/15 Enforcement 5/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

10/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 2 immediate-jeopardy citation(s) in the last 3 years

Staffing

15/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.37 total nurse hours per resident per day (national median 3.77)
  • 0.75 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 27% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $34,947 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.37 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.75 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.05 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 26.50%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 19 citations

Last standard health inspection: March 31, 2025 (1 year ago).

D Jul 16, 2025 F0678 From a complaint

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

No actual harm, potential for more than minimal harm

E Mar 31, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Mar 31, 2025 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D Mar 31, 2025 F0759

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

No actual harm, potential for more than minimal harm

D Mar 31, 2025 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

J Sep 30, 2024 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy to resident health or safety

J Sep 30, 2024 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Immediate jeopardy to resident health or safety

D Sep 30, 2024 F0835 From a complaint

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
DICKER, MERYL Individual MANAGING CONTROL - GOVERNING BODY
JACKSON, JEFFREY Individual MANAGING CONTROL - GOVERNING BODY
WISSMANN, DOUGLAS Individual MANAGING CONTROL - GOVERNING BODY
HARIHARAN, GAYATHRI Individual OPERATIONAL/MANAGERIAL CONTROL
PANDYA, HIMANSHU Individual OPERATIONAL/MANAGERIAL CONTROL
BOWNE ASSOCIATES, LLC Organization ADP OF THE SNF
ESTATE OF MARCIA TRUPIN Organization ADP OF THE SNF
FLORAL PARK MEDICAL PC Organization ADP OF THE SNF
HMM & CO., LLP Organization ADP OF THE SNF
S&J MANAGEMENT II, INC. Organization ADP OF THE SNF
DICKER, MERYL Individual ADP OF THE SNF
HARIHARAN, GAYATHRI Individual ADP OF THE SNF

What families say

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Common questions about Hillside Manor Rehab & Extended Care Center

What is the ElderGrade for Hillside Manor Rehab & Extended Care Center? +

Hillside Manor Rehab & Extended Care Center holds an ElderGrade of C (57 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Hillside Manor Rehab & Extended Care Center? +

Residents receive an average of 3.37 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Hillside Manor Rehab & Extended Care Center been cited for harming residents? +

Yes. 2 of the 19 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Hillside Manor Rehab & Extended Care Center accept Medicaid? +

Yes, Hillside Manor Rehab & Extended Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.