ElderGrade
A

91.5/100

Excellent

Hillcrest Home

1111 Maplewood Rd, Harrison, AR 72601

CMS 5/5 stars #1 of 3 in Boone County (870) 741-5001
Certified beds
103
Occupancy
94%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

27.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 6.09 total nurse hours per resident per day (national median 3.77)
  • 0.91 RN hours per resident per day
  • Weekend staffing drops 16% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 43% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.13 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.91 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.30 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 42.80%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: May 9, 2025 (1 year ago).

D May 9, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

E Mar 28, 2024 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

E Feb 17, 2023 F0728

Nursing and Physician Services Deficiencies

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

No actual harm, potential for more than minimal harm

D Feb 17, 2023 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Feb 17, 2023 F0657

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

D Feb 17, 2023 F0770

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
PEACHEY, MARK Individual CORPORATE DIRECTOR
SWARTZENTRUBER, STEVE Individual CORPORATE DIRECTOR
YODER, PHILLIP Individual CORPORATE OFFICER
JURGENA, CHARLOTTE Individual OPERATIONAL/MANAGERIAL CONTROL
MILLER, OMAR Individual OPERATIONAL/MANAGERIAL CONTROL
YODER, PHILLIP Individual OPERATIONAL/MANAGERIAL CONTROL
MISSION INTERESTS COMMITTEE INC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Hillcrest Home

What is the ElderGrade for Hillcrest Home? +

Hillcrest Home holds an ElderGrade of A (91.5 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Hillcrest Home? +

Residents receive an average of 5.13 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Hillcrest Home been cited for harming residents? +

No. None of the 6 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Hillcrest Home accept Medicaid? +

Yes, Hillcrest Home is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.