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B

80/100

Above average

Hillcrest Commons Nursing & Rehabilitation Center

169 Valentine Road, Pittsfield, MA 01201

CMS 3/5 stars #4 of 13 in Berkshire County (413) 445-2300
Certified beds
265
Occupancy
87%
Ownership
Non-profit
Accepts
Medicare + Medicaid

Our read on Hillcrest Commons Nursing & Rehabilitation Center

Hillcrest Commons runs 265 beds in Pittsfield as a nonprofit, and its staffing sits at 3.75 nurse hours per resident day, slightly under the national 3.86, with weekends about 13% thinner than weekdays, so coverage dips when families tend to visit. The bigger concern is the inspection record: 52 deficiencies, including one at the harm level and one abuse-related, which is why CMS gave it a single star for health inspections despite solid marks on quality measures and staffing. Turnover at 34.5% beats the national 45.8%, and the last inspection was March 2025, so the record is current.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing13/30Stability15/15Outcomes12/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.77 total nurse hours per resident per day (national median 3.77)
  • →0.38 RN hours per resident per day
  • →Weekend staffing drops 13% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →35% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.75 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.38 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.27 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover34.50%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: June 26, 2026 (4 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of INTEGRITUS HEALTHCARE, which operates 14 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Hillcrest Commons Nursing & Rehabilitation Center

What is the ElderGrade for Hillcrest Commons Nursing & Rehabilitation Center? +

Hillcrest Commons Nursing & Rehabilitation Center holds an ElderGrade of B (80 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Hillcrest Commons Nursing & Rehabilitation Center? +

Residents receive an average of 3.75 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Hillcrest Commons Nursing & Rehabilitation Center been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Hillcrest Commons Nursing & Rehabilitation Center accept Medicaid? +

Yes, Hillcrest Commons Nursing & Rehabilitation Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.