ElderGrade
B

79/100

Above average

Hillcrest Care Center

360 Canyon Ridge Dr, Wray, CO 80758

CMS 5/5 stars (970) 332-4856
Certified beds
45
Occupancy
91%
Ownership
Government
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $25,406 in federal fines

    CMS has fined this facility across 4 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 30/30 Staffing 20/30 Stability 9/15 Outcomes 15/15 Enforcement 5/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

20/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.3 total nurse hours per resident per day (national median 3.77)
  • 0.6 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 55% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $25,406 in federal fines across 4 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.49 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.60 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.16 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 55.00%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 20 citations

Last standard health inspection: October 3, 2024 (1 year ago).

E Oct 3, 2024 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Oct 3, 2024 F0645

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

No actual harm, potential for more than minimal harm

D Oct 3, 2024 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Oct 3, 2024 F0693

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

No actual harm, potential for more than minimal harm

D Oct 3, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Jul 16, 2024 F0565 From a complaint

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

No actual harm, potential for more than minimal harm

G Mar 30, 2023 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

F Mar 30, 2023 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
WRAY COMMUNITY LONG TERM CARE, INC. Organization 5% OR GREATER MORTGAGE INTEREST
BRYANT, KIMBERLY Individual MANAGING CONTROL - GOVERNING BODY
HENDRIX, JAMES Individual MANAGING CONTROL - GOVERNING BODY
SOEHNER, CRAIG Individual MANAGING CONTROL - GOVERNING BODY
WINGFIELD, JEFFREY Individual MANAGING CONTROL - GOVERNING BODY
HENDRIX, JAMES Individual CORPORATE DIRECTOR
KRILEY, THOMAS Individual CORPORATE DIRECTOR
SOEHNER, CRAIG Individual CORPORATE DIRECTOR
WINGFIELD, JEFFREY Individual CORPORATE DIRECTOR
BRYANT, KIMBERLY Individual OPERATIONAL/MANAGERIAL CONTROL
HENDRIX, JAMES Individual TRUSTEE OF THE SNF
SOEHNER, CRAIG Individual TRUSTEE OF THE SNF

What families say

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Common questions about Hillcrest Care Center

What is the ElderGrade for Hillcrest Care Center? +

Hillcrest Care Center holds an ElderGrade of B (79 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Hillcrest Care Center? +

Residents receive an average of 3.49 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Hillcrest Care Center been cited for harming residents? +

Yes. 2 of the 20 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Hillcrest Care Center accept Medicaid? +

Yes, Hillcrest Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.