58/100
Average
Highland Square Nursing And Rehabilitation
1211 W Market St, Akron, OH 44313
- Certified beds
- 91
- Occupancy
- 74%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
$303,070 in federal fines
CMS has fined this facility across 5 penalty action(s).
Nursing staff turnover of 61%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Our read on Highland Square Nursing And Rehabilitation
Highland Square is a for-profit corporation home with 91 beds, and the numbers that stand out most are the ones CMS rates lowest. Nurse staffing sits at 3.14 hours per resident day, roughly 19% under the national average, and weekends run about 9% leaner than weekdays, so coverage thins out exactly when families tend to visit. Annual turnover is 61.3%, well above the 45.8% national figure, meaning the people caring for residents are often new to the building. The inspection record shows 57 deficiencies, five at harm or jeopardy level and eight tied to abuse, with $299,782 in fines across five penalties. Its quality measure rating is high, but that's self-reported data, and the last inspection was February 2025.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
8/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →2.62 total nurse hours per resident per day (national median 3.77)
- →0.53 RN hours per resident per day
- →Weekend staffing drops 9% against weekdays
Staff stability
5/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →61% of nursing staff left in the last year
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
0/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$303,070 in federal fines across 5 action(s)
Grade ceiling applied
- Capped at 64 (grade C), CMS abuse icon on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: February 24, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Highland Square Nursing And Rehabilitation
What is the ElderGrade for Highland Square Nursing And Rehabilitation? +
Highland Square Nursing And Rehabilitation holds an ElderGrade of C (58 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Highland Square Nursing And Rehabilitation? +
Residents receive an average of 3.14 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Highland Square Nursing And Rehabilitation been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Highland Square Nursing And Rehabilitation accept Medicaid? +
Yes, Highland Square Nursing And Rehabilitation is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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