75/100
Above average
550 Fremont Lake Road, Pinedale, WY 82941
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
1 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
$9,718 in federal fines
CMS has fined this facility across 1 penalty action(s).
Nursing staff turnover of 100%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: June 12, 2025 (1 year ago).
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Actual harm to a resident
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| PATTEN, WILLIAM | Individual | CORPORATE OFFICER | — |
| SUBLETTE COUNTY HOSPITAL DISTRICT | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| BURNETT, WILLIAM | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| MENDES, MARISSA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| PATTEN, WILLIAM | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| WALKER, DAWN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| ARMSTRONG, MARK | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O... | — |
| BENANDER, CHERI | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O... | — |
| FREEMAN, JOHN | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O... | — |
| HAYNES, JULIE | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O... | — |
| HOLLINGSWORTH, PRESLEY | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O... | — |
| MORKEL, DEREK | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O... | — |
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Heritage Home holds an ElderGrade of B (75 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.25 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 1 of the 11 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Heritage Home is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.