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C

56.5/100

Average

Heritage Hall Dillwyn

119 Brickyard Drive, Dillwyn, VA 23936

CMS 3/5 stars (434) 983-2050
Certified beds
60
Occupancy
94%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • Last inspection was more than 2 years ago

    Ratings here are based on older survey data than at most facilities.

Our read on Heritage Hall Dillwyn

Heritage Hall Dillwyn runs on thin staffing. At 2.95 nurse hours per resident per day, it sits about 24 percent under the national average of 3.86, and weekends dip roughly 17 percent below its own weekday levels, so the thinnest coverage lands when families tend to visit. Annual turnover of 55.2 percent outpaces the national 45.8 percent, meaning aides and nurses cycle through often. The current record shows 25 deficiencies, none at harm or jeopardy level, though one is abuse-related, and the last inspection was March 2024. A four-star inspection rating and a two-star quality measure score sit alongside that one-star staffing picture; the state surveyors have generally been satisfied, but the day-to-day floor coverage is where the concern lives.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing6.5/30Stability5/15Outcomes5/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

6.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →2.9 total nurse hours per resident per day (national median 3.77)
  • →0.49 RN hours per resident per day
  • →Weekend staffing drops 17% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →55% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →2 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day2.95 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.49 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours2.45 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover55.20%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: March 20, 2024 (2 years ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of HERITAGE HALL, which operates 15 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Heritage Hall Dillwyn

What is the ElderGrade for Heritage Hall Dillwyn? +

Heritage Hall Dillwyn holds an ElderGrade of C (56.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Heritage Hall Dillwyn? +

Residents receive an average of 2.95 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Heritage Hall Dillwyn been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Heritage Hall Dillwyn accept Medicaid? +

Yes, Heritage Hall Dillwyn is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.