ElderGrade
C

60/100

Average

Heritage Care And Rehabilitation Center

501 South Kentucky Ave, Mason City, IA 50401

CMS 2/5 stars #4 of 5 in Cerro Gordo County (641) 423-2121
Certified beds
71
Occupancy
89%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

26/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years

Staffing

11.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.63 total nurse hours per resident per day (national median 3.77)
  • 0.34 RN hours per resident per day
  • Weekend staffing drops 17% against weekdays

Staff stability

7.5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • No turnover figure reported — scored neutral

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.33 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.34 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.77 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover Not reported

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: August 14, 2025 (1 year ago).

E Aug 14, 2025 F0804

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

E Aug 14, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Aug 14, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Aug 14, 2025 F0688

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

No actual harm, potential for more than minimal harm

D Aug 14, 2025 F0697

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

No actual harm, potential for more than minimal harm

G Jun 20, 2024 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm to a resident

D Jun 20, 2024 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of LEGACY HEALTHCARE, which operates 89 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
IOWA PORTFOLIO OPCO HOLDINGS LLC Organization DIRECT OWNERSHIP INTEREST
DOROS GENERATION TRUST U/A/D 1/3/12 Organization INDIRECT OWNERSHIP INTEREST
OAKWAY OPERATIONS LLC Organization INDIRECT OWNERSHIP INTEREST
RAJCHENBACH, CHAIM Individual INDIRECT OWNERSHIP INTEREST
RAJCHENBACH, CHAIM Individual MANAGING CONTROL - GOVERNING BODY
SHABAT, MENACHEM Individual MANAGING CONTROL - GOVERNING BODY
LEGACY HEALTHCARE FINANCIAL SERVICES LLC Organization OPERATIONAL/MANAGERIAL CONTROL
BEASLEY, KARLA Individual OPERATIONAL/MANAGERIAL CONTROL
BEHOUNEK, LINSEY Individual OPERATIONAL/MANAGERIAL CONTROL
BORCHERDING, JENNY Individual OPERATIONAL/MANAGERIAL CONTROL
BURKEN, SHERI Individual OPERATIONAL/MANAGERIAL CONTROL
FRIEDENBERG, LAURA Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Heritage Care And Rehabilitation Center

What is the ElderGrade for Heritage Care And Rehabilitation Center? +

Heritage Care And Rehabilitation Center holds an ElderGrade of C (60 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Heritage Care And Rehabilitation Center? +

Residents receive an average of 3.33 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Heritage Care And Rehabilitation Center been cited for harming residents? +

Yes. 1 of the 7 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Heritage Care And Rehabilitation Center accept Medicaid? +

Yes, Heritage Care And Rehabilitation Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.