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B

83/100

Above average

Hawthorne House

6 Old County Rd, Freeport, ME 04032

CMS 4/5 stars #9 of 17 in Cumberland County (207) 865-4782
Certified beds
83
Occupancy
83%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • Nursing staff turnover of 61%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

Our read on Hawthorne House

Hawthorne House runs a genuinely strong staffing floor, 5.56 nurse hours per resident day against a national average of 3.86, and the weekend dip is modest at roughly 7%. The catch is retention: 61.4% annual turnover means a large share of the people providing that care are new, and that matters for consistency even when the hours look good on paper. The 29 deficiencies on record carry no harm or jeopardy findings and nothing abuse-related, which is a meaningful distinction; most are the paperwork-and-process type. State inspectors were last in on May 1, 2025, so the picture is current. Corporate-owned and for-profit, mid-range on inspections and quality measures, strongest on staffing.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing29/30Stability5/15Outcomes9/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →6.09 total nurse hours per resident per day (national median 3.77)
  • →1.37 RN hours per resident per day
  • →Weekend staffing drops 7% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →61% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day5.56 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours1.37 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours5.16 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover61.40%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: May 1, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of FIRST ATLANTIC HEALTHCARE, which operates 10 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Hawthorne House

What is the ElderGrade for Hawthorne House? +

Hawthorne House holds an ElderGrade of B (83 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Hawthorne House? +

Residents receive an average of 5.56 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Hawthorne House been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Hawthorne House accept Medicaid? +

Yes, Hawthorne House is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.