ElderGrade
B

81.2/100

Above average

Hawthorne House

6 Old County Rd, Freeport, ME 04032

CMS 4/5 stars #10 of 17 in Cumberland County (207) 865-4782
Certified beds
83
Occupancy
83%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Nursing staff turnover of 61%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 28.2/30 Staffing 29/30 Stability 5/15 Outcomes 9/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

28.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -1.8 for 22 total citations against a national median of 17

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 6.09 total nurse hours per resident per day (national median 3.77)
  • 1.37 RN hours per resident per day
  • Weekend staffing drops 7% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 61% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.56 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.37 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 5.16 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 61.40%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 29 citations

Last standard health inspection: May 1, 2025 (1 year ago).

D Mar 24, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

E May 1, 2025 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

E May 1, 2025 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

E May 1, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

E May 1, 2025 F0881

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

No actual harm, potential for more than minimal harm

D May 1, 2025 F0645

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

No actual harm, potential for more than minimal harm

D May 1, 2025 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D May 1, 2025 F0730

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of FIRST ATLANTIC HEALTHCARE, which operates 10 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
OTIS-HIGGINS, ANDREA Individual CORPORATE OFFICER
PELKEY, WANDA Individual CORPORATE OFFICER
FIRST ATLANTIC HEALTHCARE INC Organization OPERATIONAL/MANAGERIAL CONTROL
BERNARD, KIMBERLY Individual OPERATIONAL/MANAGERIAL CONTROL
OTIS-HIGGINS, ANDREA Individual OPERATIONAL/MANAGERIAL CONTROL
PELKEY, WANDA Individual OPERATIONAL/MANAGERIAL CONTROL
REDDING, JULIA Individual OPERATIONAL/MANAGERIAL CONTROL
RIENDEAU, CHRISTINE Individual OPERATIONAL/MANAGERIAL CONTROL
ZEOLI, ASHLEYANNE Individual OPERATIONAL/MANAGERIAL CONTROL
BOWDEN, KENNETH Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...
FARADAY HOLDINGS LLC Organization ADP OF THE SNF
FIRST ATLANTIC HEALTHCARE INC Organization ADP OF THE SNF

What families say

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Common questions about Hawthorne House

What is the ElderGrade for Hawthorne House? +

Hawthorne House holds an ElderGrade of B (81.2 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Hawthorne House? +

Residents receive an average of 5.56 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Hawthorne House been cited for harming residents? +

No. None of the 29 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Hawthorne House accept Medicaid? +

Yes, Hawthorne House is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.