64/100
Average
1360 Torringford St, Torrington, CT 06790
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Grade ceiling applied
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: January 21, 2026 (7 months ago).
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| JAKOBOVITS, NATHAN | Individual | INDIRECT OWNERSHIP INTEREST | — |
| KAGAN, JEFFREY | Individual | INDIRECT OWNERSHIP INTEREST | — |
| SHAPIRO, YITZCHOK | Individual | INDIRECT OWNERSHIP INTEREST | — |
| JAKOBOVITS, NATHAN | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| KAGAN, JEFFREY | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| SHAPIRO, YITZCHOK | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| SHAPIRO, YITZCHOK | Individual | CORPORATE DIRECTOR | — |
| SHAPIRO, YITZCHOK | Individual | CORPORATE OFFICER | — |
| HAVENCARE MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| COHEN, JESSE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| JAKOBOVITS, NATHAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| KAGAN, JEFFREY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
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Havencare At Valerie Manor holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.50 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 45 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Havencare At Valerie Manor is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.