ElderGrade
F

13/100

Poor

Gregory Ridge Health Care Center

7001 Cleveland Avenue, Kansas City, MO 64132

CMS 1/5 stars #38 of 38 in Jackson County (816) 333-0700
Certified beds
116
Occupancy
88%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 15 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $708,002 in federal fines

    CMS has fined this facility across 6 penalty action(s).

  • Nursing staff turnover of 68%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 9 immediate-jeopardy citation(s) in the last 3 years
  • -12 for 6 actual-harm citation(s) in the last 3 years
  • -10 for 72 total citations against a national median of 17

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.05 total nurse hours per resident per day (national median 3.77)
  • 0.12 RN hours per resident per day
  • Weekend staffing drops 5% against weekdays

Staff stability

0/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 68% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $708,002 in federal fines across 6 action(s)
  • -0 for 2 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 2.37 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.12 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.24 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 68.40%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 100 citations

Last standard health inspection: December 23, 2024 (1 year ago).

G Apr 28, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm to a resident

D Apr 28, 2026 F0658 From a complaint

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D Apr 28, 2026 F0740 From a complaint

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

No actual harm, potential for more than minimal harm

G Apr 14, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm to a resident

D Apr 14, 2026 F0557 From a complaint

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

No actual harm, potential for more than minimal harm

G Apr 2, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm to a resident

G Apr 2, 2026 F0740 From a complaint

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Actual harm to a resident

D Mar 9, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of RELIANT CARE MANAGEMENT, which operates 33 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
RELIANT CARE GROUP LLC Organization DIRECT OWNERSHIP INTEREST
RCG INC Organization INDIRECT OWNERSHIP INTEREST
RICHARD J. DESTEFANE REVOCABLE LIVING TRUST Organization INDIRECT OWNERSHIP INTEREST
DESTEFANE, RICHARD Individual INDIRECT OWNERSHIP INTEREST
DESTEFANE, RICHARD Individual CORPORATE OFFICER
RELIANT CARE MANAGEMENT COMPANY LLC Organization OPERATIONAL/MANAGERIAL CONTROL
ARSHAD, ABDULLAH Individual OPERATIONAL/MANAGERIAL CONTROL
DESTEFANE, RICHARD Individual OPERATIONAL/MANAGERIAL CONTROL
HICKS, RONALD Individual OPERATIONAL/MANAGERIAL CONTROL
KC RIDGE ASSOCIATES, L.L.C. Organization ADP OF THE SNF
RELIANT CARE MANAGEMENT COMPANY LLC Organization ADP OF THE SNF
RICHARD J. DESTEFANE REVOCABLE LIVING TRUST Organization ADP OF THE SNF

What families say

Write a review

No family reviews yet for Gregory Ridge Health Care Center. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about Gregory Ridge Health Care Center

What is the ElderGrade for Gregory Ridge Health Care Center? +

Gregory Ridge Health Care Center holds an ElderGrade of F (13 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Gregory Ridge Health Care Center? +

Residents receive an average of 2.37 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Gregory Ridge Health Care Center been cited for harming residents? +

Yes. 15 of the 100 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Gregory Ridge Health Care Center accept Medicaid? +

Yes, Gregory Ridge Health Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.