54/100
Below average
Grandview Rehabilitation And Healthcare Center
55 Grand Street, New Britain, CT 06052
- Certified beds
- 160
- Occupancy
- 72%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
Special Focus Facility
CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.
$466,706 in federal fines
CMS has fined this facility across 5 penalty action(s).
Nursing staff turnover of 64%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Our read on Grandview Rehabilitation And Healthcare Center
Grandview runs 4.00 nurse hours per resident day, a bit above the national average, so the raw staffing number looks fine at first glance. The problem is who's actually there from one week to the next: turnover is 64.1% against a national 45.8%, and weekends run roughly 10% thinner than weekdays. On top of that, CMS has cited 71 deficiencies, six at harm or jeopardy level and 17 abuse-related, with $485,942 in fines across five penalties, and the home sits in the Special Focus Facility program. That program is reserved for the country's most persistently troubled homes, and a 2025-07-24 inspection keeps it current rather than resolved.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
22/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.54 total nurse hours per resident per day (national median 3.77)
- →0.48 RN hours per resident per day
- →Weekend staffing drops 10% against weekdays
Staff stability
3/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →64% of nursing staff left in the last year
- →-2 for 2 administrator departures
Resident outcomes
7.5/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →No quality-measure rating published, scored neutral
Enforcement history
0/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$466,706 in federal fines across 5 action(s)
- →-0 for 2 denial(s) of Medicare payment for new admissions
Grade ceiling applied
- Capped at 54 (grade D), CMS Special Focus Facility
- Capped at 64 (grade C), CMS abuse icon on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: July 24, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Grandview Rehabilitation And Healthcare Center
What is the ElderGrade for Grandview Rehabilitation And Healthcare Center? +
Grandview Rehabilitation And Healthcare Center holds an ElderGrade of D (54 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Grandview Rehabilitation And Healthcare Center? +
Residents receive an average of 4.00 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Grandview Rehabilitation And Healthcare Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Grandview Rehabilitation And Healthcare Center accept Medicaid? +
Yes, Grandview Rehabilitation And Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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