ElderGrade
C

62.5/100

Average

Golden Crest Nursing Centre

100 Smithfield Road, North Providence, RI 02904

CMS 4/5 stars #21 of 41 in Providence County (401) 353-1710
Certified beds
152
Occupancy
95%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $70,868 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

18.5/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -3.5 for 27 total citations against a national median of 17

Staffing

18/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.09 total nurse hours per resident per day (national median 3.77)
  • 0.47 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 45% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $70,868 in federal fines across 2 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.73 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.47 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.44 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 45.20%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 27 citations

Last standard health inspection: December 11, 2025 (8 months ago).

D Apr 16, 2026 F0692 From a complaint

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

No actual harm, potential for more than minimal harm

D Apr 16, 2026 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

G Dec 11, 2025 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm to a resident

E Dec 11, 2025 F0842

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

D Dec 11, 2025 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

D Dec 11, 2025 F0679

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

No actual harm, potential for more than minimal harm

E Dec 19, 2024 F0656 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Nov 4, 2024 F0761 From a complaint

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
HICKEY, RAYMOND Individual DIRECT OWNERSHIP INTEREST
NICHOLS, MICHELLE Individual DIRECT OWNERSHIP INTEREST
PEZZELLI WHIPPLE, SUSAN Individual DIRECT OWNERSHIP INTEREST
PEZZELLI, LISA Individual DIRECT OWNERSHIP INTEREST
PEZZELLI, PAUL Individual MANAGING CONTROL - GOVERNING BODY
PEZZELLI, PAUL Individual CORPORATE DIRECTOR
PEZZELLI, PAUL Individual CORPORATE OFFICER
MAJEKODUNMI, AKINDELE Individual OPERATIONAL/MANAGERIAL CONTROL
PEZZELLI, PAUL Individual OPERATIONAL/MANAGERIAL CONTROL
HICKEY, RAYMOND Individual ADP OF THE SNF
MAJEKODUNMI, AKINDELE Individual ADP OF THE SNF
NICHOLS, MICHELLE Individual ADP OF THE SNF

What families say

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Common questions about Golden Crest Nursing Centre

What is the ElderGrade for Golden Crest Nursing Centre? +

Golden Crest Nursing Centre holds an ElderGrade of C (62.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Golden Crest Nursing Centre? +

Residents receive an average of 3.73 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Golden Crest Nursing Centre been cited for harming residents? +

Yes. 2 of the 27 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Golden Crest Nursing Centre accept Medicaid? +

Yes, Golden Crest Nursing Centre is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.