67/100
Average
Glenoaks Senior Living Campus
100 Glen Oaks Drive, New London, MN 56273
- Certified beds
- 52
- Occupancy
- 77%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Nursing staff turnover of 81%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Our read on Glenoaks Senior Living Campus
Glenoaks Senior Living Campus runs 52 certified beds in New London under corporate for-profit ownership, and the numbers deserve a close look before you visit. Nurse staffing sits at 3.23 hours per resident day, roughly 16 percent under the national average, and weekends run about 11 percent thinner than weekdays, so care on a Saturday may look different than on a Tuesday. Staff turnover of 80.5 percent, against a national average near 46 percent, means the aides and nurses who know your family member are likely to change often. The health inspection record is the harder part: 47 deficiencies, including 3 at the harm or jeopardy level and 4 tied to abuse, with two fines totaling $29,822. The most recent inspection was in April 2025, so the record is current, not stale.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
20/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.84 total nurse hours per resident per day (national median 3.77)
- →0.71 RN hours per resident per day
- →Weekend staffing drops 11% against weekdays
Staff stability
0/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →81% of nursing staff left in the last year
Resident outcomes
9/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →3 of 5 stars on the CMS quality-measure rating
Enforcement history
8/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
- →-2 for 1 denial(s) of Medicare payment for new admissions
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: June 10, 2026 (4 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of CAMPBELL STREET SERVICES, which operates 24 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Glenoaks Senior Living Campus
What is the ElderGrade for Glenoaks Senior Living Campus? +
Glenoaks Senior Living Campus holds an ElderGrade of C (67 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Glenoaks Senior Living Campus? +
Residents receive an average of 3.23 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Glenoaks Senior Living Campus been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Glenoaks Senior Living Campus accept Medicaid? +
Yes, Glenoaks Senior Living Campus is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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