97/100
Excellent
675 Willow Valley Square, Lancaster, PA 17602
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: December 4, 2025 (8 months ago). That inspection produced no citations — the findings below are older.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| DONEGAN, MARGARET | Individual | W-2 MANAGING EMPLOYEE | — |
| HUNSICKER, KENDALL | Individual | W-2 MANAGING EMPLOYEE | — |
| ALLMOND, SUSAN | Individual | CORPORATE DIRECTOR | — |
| KEMRER, JOHN | Individual | CORPORATE DIRECTOR | — |
| BARLEY, JANE | Individual | CORPORATE OFFICER | — |
| BRANT, LESLIE | Individual | CORPORATE OFFICER | — |
| GERNER, ELRIC | Individual | CORPORATE OFFICER | — |
| GILBERT, JILL | Individual | CORPORATE OFFICER | — |
| GRANT, GERALD | Individual | CORPORATE OFFICER | — |
| MASHNER, MARVIN | Individual | CORPORATE OFFICER | — |
| WILLOW VALLEY COMMUNITIES | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
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Glen At Willow Valley holds an ElderGrade of A (97 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.45 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 1 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.