ElderGrade
C

64/100

Average

Excel Care At Dover

65 North Sussex Street, Dover, NJ 07801

CMS 2/5 stars #15 of 21 in Morris County (973) 361-5200
Certified beds
155
Occupancy
93%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $139,113 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Last inspection was more than 2 years ago

    Ratings here are based on older survey data than at most facilities.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

14.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -1.8 for 22 total citations against a national median of 17

Staffing

21/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.81 total nurse hours per resident per day (national median 3.77)
  • 0.67 RN hours per resident per day
  • Weekend staffing holds steady

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 44% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

2/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $139,113 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.64 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.67 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.49 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 43.70%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 36 citations

Last standard health inspection: May 31, 2024 (2 years ago).

J Mar 6, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy to resident health or safety

D Mar 6, 2026 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Mar 6, 2026 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

H May 31, 2024 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

F May 31, 2024 F0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

F May 31, 2024 F0607 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

No actual harm, potential for more than minimal harm

F May 31, 2024 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

F May 31, 2024 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of EXCELCARE, which operates 8 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BLACKMON, KRISTEN Individual OPERATIONAL/MANAGERIAL CONTROL
DURAN, MAURICE Individual OPERATIONAL/MANAGERIAL CONTROL
FRANKEL, ELIYAHU Individual OPERATIONAL/MANAGERIAL CONTROL
ATTENTIVE HEALTHCARE LLC Organization ADP OF THE SNF
GRANDISON NURSING Organization ADP OF THE SNF
MARTIN FRIEDMAN CPA, P.C. Organization ADP OF THE SNF
TWOMAGNETS LLC Organization ADP OF THE SNF
BLACKMON, KRISTEN Individual ADP OF THE SNF
DURAN, MAURICE Individual ADP OF THE SNF
FRANKEL, ELIYAHU Individual ADP OF THE SNF
FRANKEL, ELIYAHU Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
FRANKEL, ROCHEL Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Excel Care At Dover

What is the ElderGrade for Excel Care At Dover? +

Excel Care At Dover holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Excel Care At Dover? +

Residents receive an average of 3.64 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Excel Care At Dover been cited for harming residents? +

Yes. 3 of the 36 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Excel Care At Dover accept Medicaid? +

Yes, Excel Care At Dover is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.