ElderGrade
B

80/100

Above average

Ephrata Manor

99 Bethany Road, Ephrata, PA 17522

CMS 4/5 stars #17 of 31 in Lancaster County (717) 738-4940
Certified beds
120
Occupancy
90%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $13,845 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 26/30 Staffing 24/30 Stability 10/15 Outcomes 12/15 Enforcement 8/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

26/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years

Staffing

24/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.58 total nurse hours per resident per day (national median 3.77)
  • 0.79 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

10/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 44% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $13,845 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.22 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.79 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.86 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 43.50%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 11 citations

Last standard health inspection: September 20, 2024 (1 year ago).

D Feb 2, 2026 F0745 From a complaint

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

No actual harm, potential for more than minimal harm

D Sep 20, 2024 F0758

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the m...

No actual harm, potential for more than minimal harm

G Nov 3, 2023 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm to a resident

D Nov 3, 2023 F0580

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

D Nov 3, 2023 F0638

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

No actual harm, potential for more than minimal harm

D Nov 3, 2023 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Nov 3, 2023 F0730

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

No actual harm, potential for more than minimal harm

D Nov 3, 2023 F0758

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the m...

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
BLOSE, LEROY Individual MANAGING CONTROL - GOVERNING BODY
BOONE, REBECCA Individual MANAGING CONTROL - GOVERNING BODY
DEANER, KAY Individual MANAGING CONTROL - GOVERNING BODY
DOMINGOS, TITA Individual MANAGING CONTROL - GOVERNING BODY
FIELDS, TONY Individual MANAGING CONTROL - GOVERNING BODY
HEIN, DWIGHT Individual MANAGING CONTROL - GOVERNING BODY
KERN, CRAIG Individual MANAGING CONTROL - GOVERNING BODY
LYONS, JAMES Individual MANAGING CONTROL - GOVERNING BODY
PAUL, EMERSON Individual MANAGING CONTROL - GOVERNING BODY
PRINZ, DONNA Individual MANAGING CONTROL - GOVERNING BODY
RANKIN, CHRISTOPHER Individual MANAGING CONTROL - GOVERNING BODY
RIEKER, JOHN Individual MANAGING CONTROL - GOVERNING BODY

What families say

Write a review

No family reviews yet for Ephrata Manor. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about Ephrata Manor

What is the ElderGrade for Ephrata Manor? +

Ephrata Manor holds an ElderGrade of B (80 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Ephrata Manor? +

Residents receive an average of 4.22 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Ephrata Manor been cited for harming residents? +

Yes. 1 of the 11 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Ephrata Manor accept Medicaid? +

Yes, Ephrata Manor is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.