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B

81/100

Above average

Eastern Plumas Hospital- Portola Campus Dp/Snf

500 First Street, Portola, CA 96122

CMS 3/5 stars #1 of 2 in Plumas County (530) 832-4277
Certified beds
66
Occupancy
91%
Ownership
Government
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • $69,450 in federal fines

    CMS has fined this facility across 3 penalty action(s).

Our read on Eastern Plumas Hospital- Portola Campus Dp/Snf

Eastern Plumas Hospital's skilled nursing unit in Portola runs on unusually deep staffing for a small rural hospital district, 4.70 nurse hours per resident day, roughly a fifth more than the national average, with weekend coverage dipping only modestly below weekdays. Turnover sits at 33%, well under the national rate, which matters for consistency of care. The trouble is elsewhere: 21 deficiencies on the current record, four serious enough to put residents in harm's way, three tied to abuse, and $69,450 in fines. Its quality measure score is poor. Staffing is the strength here; the inspection history and clinical outcomes are what a family should press the administrator on.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing29/30Stability15/15Outcomes2/15Enforcement5/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →5.44 total nurse hours per resident per day (national median 3.77)
  • →1.01 RN hours per resident per day
  • →Weekend staffing drops 14% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →33% of nursing staff left in the last year

Resident outcomes

2/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →1 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$69,450 in federal fines across 3 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day4.70 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours1.01 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours4.06 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover33.30%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: July 24, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

What families say

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Common questions about Eastern Plumas Hospital- Portola Campus Dp/Snf

What is the ElderGrade for Eastern Plumas Hospital- Portola Campus Dp/Snf? +

Eastern Plumas Hospital- Portola Campus Dp/Snf holds an ElderGrade of B (81 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Eastern Plumas Hospital- Portola Campus Dp/Snf? +

Residents receive an average of 4.70 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Eastern Plumas Hospital- Portola Campus Dp/Snf been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Eastern Plumas Hospital- Portola Campus Dp/Snf accept Medicaid? +

Yes, Eastern Plumas Hospital- Portola Campus Dp/Snf is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.