ElderGrade
B

81/100

Above average

East Bank Center, Llc

6131 Park Ridge Road, Loves Park, IL 61111

CMS 4/5 stars #1 of 15 in Winnebago County (815) 633-6810
Certified beds
54
Occupancy
47%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • Nursing staff turnover of 63%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.01 total nurse hours per resident per day (national median 3.77)
  • 1.24 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 63% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record
  • -2 for 1 denial(s) of Medicare payment for new admissions

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.63 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.24 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 5.09 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 62.70%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 24 citations

Last standard health inspection: July 24, 2025 (1 year ago).

D Mar 17, 2026 F0921 From a complaint

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

No actual harm, potential for more than minimal harm

F Jul 24, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Jul 24, 2025 F0561

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

No actual harm, potential for more than minimal harm

D Jul 24, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Jun 26, 2025 F0806 From a complaint

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

No actual harm, potential for more than minimal harm

D Jun 26, 2025 F0805 From a complaint

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

No actual harm, potential for more than minimal harm

F Apr 3, 2025 F0680 From a complaint

Quality of Life and Care Deficiencies

Ensure the activities program is directed by a qualified professional.

No actual harm, potential for more than minimal harm

E Apr 3, 2025 F0679 From a complaint

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
ADVANCED MANAGEMENT COMPANY Organization DIRECT OWNERSHIP INTEREST
DALE, JAMES Individual INDIRECT OWNERSHIP INTEREST
PALAZZO, JAMES Individual MANAGING CONTROL - GOVERNING BODY
DALE, JAMES Individual CORPORATE OFFICER
ADVANCED MANAGEMENT COMPANY Organization OPERATIONAL/MANAGERIAL CONTROL
DISANTI, STEVEN Individual OPERATIONAL/MANAGERIAL CONTROL
PALAZZO, JAMES Individual OPERATIONAL/MANAGERIAL CONTROL
WOODS, RENEE Individual OPERATIONAL/MANAGERIAL CONTROL
ADVANCED MANAGEMENT COMPANY Organization ADP OF THE SNF
DISANTI, STEVEN Individual ADP OF THE SNF
PALAZZO, JAMES Individual ADP OF THE SNF
WOODS, RENEE Individual ADP OF THE SNF

What families say

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Common questions about East Bank Center, Llc

What is the ElderGrade for East Bank Center, Llc? +

East Bank Center, Llc holds an ElderGrade of B (81 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at East Bank Center, Llc? +

Residents receive an average of 5.63 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has East Bank Center, Llc been cited for harming residents? +

Yes. 1 of the 24 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does East Bank Center, Llc accept Medicaid? +

Yes, East Bank Center, Llc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.