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B

76.5/100

Above average

Dover Care Center

537 Spring Street Suite 350, Dover, TN 37058

CMS 3/5 stars (931) 232-6902
Certified beds
88
Occupancy
54%
Ownership
For-profit
Accepts
Medicare + Medicaid

Our read on Dover Care Center

Dover Care Center runs 88 certified beds under corporate for-profit ownership, and its nurse staffing sits at 3.57 hours per resident day, roughly 8% under the national average of 3.86. Weekends are thinner still, about 17% below the home's own weekday coverage, which is worth asking about if your family visits mainly on Saturdays and Sundays. Staff turnover of 43.9% is a hair better than the 45.8% national figure, so aides and nurses here aren't leaving any faster than elsewhere. The current record shows 17 deficiencies, none at harm or jeopardy level, though three are abuse-related, a category that deserves a direct question. The last inspection was July 2025, and all three CMS star ratings land at 3 out of 5.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing15.5/30Stability12/15Outcomes9/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

15.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.46 total nurse hours per resident per day (national median 3.77)
  • →0.9 RN hours per resident per day
  • →Weekend staffing drops 17% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →44% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.57 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.90 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours2.97 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover43.90%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: July 23, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of EXCEPTIONAL LIVING CENTERS, which operates 10 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Dover Care Center

What is the ElderGrade for Dover Care Center? +

Dover Care Center holds an ElderGrade of B (76.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Dover Care Center? +

Residents receive an average of 3.57 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Dover Care Center been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Dover Care Center accept Medicaid? +

Yes, Dover Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.