64/100
Average
1750 West Frye Road, Chandler, AZ 85224
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Grade ceiling applied
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: November 19, 2025 (9 months ago).
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
No actual harm, potential for more than minimal harm
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
No actual harm, potential for more than minimal harm
Part of LIFE CARE CENTERS OF AMERICA, which operates 194 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| DEVELOPERS INVESTMENT COMPANY INC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| BUTNER, NANCY | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| JOHNSON, BRANDON | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| PINA, JAYELEEN | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| FRANCO, MARK | Individual | CORPORATE DIRECTOR | — |
| SMITH, FRANK | Individual | CORPORATE DIRECTOR | — |
| CROSS, CINDY | Individual | CORPORATE OFFICER | — |
| HENRY, TERRY | Individual | CORPORATE OFFICER | — |
| LAY, LISA | Individual | CORPORATE OFFICER | — |
| SWANKER, RICHARD | Individual | CORPORATE OFFICER | — |
| THURMOND, JOAN | Individual | CORPORATE OFFICER | — |
| CHANDLER UNITED MEDICAL INVESTORS LIMITED PARTNERSHIP | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
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Desert Cove Nursing Center holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.81 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 37 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Desert Cove Nursing Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.