ElderGrade
C

64/100

Average

Darcy Hall Of Life Care

2170 Palm Beach Lakes Blvd, West Palm Beach, FL 33409

CMS 2/5 stars #44 of 54 in Palm Beach County (561) 683-3333
Certified beds
220
Occupancy
83%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $30,924 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

8.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 2 immediate-jeopardy citation(s) in the last 3 years
  • -1.8 for 22 total citations against a national median of 17

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.73 total nurse hours per resident per day (national median 3.77)
  • 0.87 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 27% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $30,924 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.93 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.87 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.53 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 27.20%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 28 citations

Last standard health inspection: January 30, 2025 (1 year ago).

D Mar 18, 2026 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Feb 24, 2026 F0686 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

J Sep 5, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy to resident health or safety

J Sep 5, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

D Jul 9, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Jan 30, 2025 F0561

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

No actual harm, potential for more than minimal harm

D Jan 30, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Jan 30, 2025 F0676

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of LIFE CARE CENTERS OF AMERICA, which operates 194 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
PRESTON, FORREST Individual DIRECT OWNERSHIP INTEREST
PRESTON, FORREST Individual INDIRECT OWNERSHIP INTEREST
KAPELOS, JOANN Individual MANAGING CONTROL - GOVERNING BODY
PRESTON, AARON Individual MANAGING CONTROL - GOVERNING BODY
STEPHENS, KENDRA Individual MANAGING CONTROL - GOVERNING BODY
HENRY, TERRY Individual CORPORATE DIRECTOR
CROSS, CINDY Individual CORPORATE OFFICER
THURMOND, JOAN Individual CORPORATE OFFICER
DARCY HALL MEDICAL INVESTORS, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
LIFE CARE CENTERS OF AMERICA, INC. Organization OPERATIONAL/MANAGERIAL CONTROL
FLETCHER, TODD Individual OPERATIONAL/MANAGERIAL CONTROL
KAPELOS, JOANN Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Darcy Hall Of Life Care

What is the ElderGrade for Darcy Hall Of Life Care? +

Darcy Hall Of Life Care holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Darcy Hall Of Life Care? +

Residents receive an average of 3.93 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Darcy Hall Of Life Care been cited for harming residents? +

Yes. 2 of the 28 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Darcy Hall Of Life Care accept Medicaid? +

Yes, Darcy Hall Of Life Care is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.