62/100
Average
Crystal Care Of Coal Grove
813 1/2 Marion Pike, Coal Grove, OH 45638
- Certified beds
- 57
- Occupancy
- 89%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$159,708 in federal fines
CMS has fined this facility across 1 penalty action(s).
Our read on Crystal Care Of Coal Grove
Crystal Care of Coal Grove runs 57 certified beds under corporate for-profit ownership, and the staffing numbers are the first thing to notice: 3.16 nurse hours per resident day against a national average of 3.86, with weekends dipping about 9% below its own weekday coverage. Turnover sits at 48.8%, a few points above the national figure, and the CMS staffing rating lands at 1 out of 5. The inspection record shows 25 deficiencies, one serious enough to reach harm or jeopardy level, and a single fine of $159,708, though the most recent inspection was September 2025, so that picture is current, not stale. Quality measures score 5 out of 5, which is a genuine bright spot, but strong clinical metrics don't offset thin daily coverage.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
8/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →2.96 total nurse hours per resident per day (national median 3.77)
- →0.44 RN hours per resident per day
- →Weekend staffing drops 9% against weekdays
Staff stability
9/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →49% of nursing staff left in the last year
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
0/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$159,708 in federal fines across 1 action(s)
- →-2 for 1 denial(s) of Medicare payment for new admissions
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: September 11, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of HILLSTONE HEALTHCARE, which operates 9 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Crystal Care Of Coal Grove
What is the ElderGrade for Crystal Care Of Coal Grove? +
Crystal Care Of Coal Grove holds an ElderGrade of C (62 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Crystal Care Of Coal Grove? +
Residents receive an average of 3.16 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Crystal Care Of Coal Grove been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Crystal Care Of Coal Grove accept Medicaid? +
Yes, Crystal Care Of Coal Grove is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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