ElderGrade
C

64/100

Average

Crowne Health Care Of Eufaula

430 Rivers Avenue, Eufaula, AL 36027

CMS 2/5 stars (334) 687-6627
Certified beds
180
Occupancy
89%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $42,884 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Last inspection was more than 2 years ago

    Ratings here are based on older survey data than at most facilities.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

26/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years

Staffing

22.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.48 total nurse hours per resident per day (national median 3.77)
  • 0.63 RN hours per resident per day
  • Weekend staffing drops 19% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 34% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

3/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $42,884 in federal fines across 1 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.56 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.63 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.89 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 34.40%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 15 citations

Last standard health inspection: November 10, 2022 (3 years ago).

D Dec 19, 2024 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Dec 19, 2024 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

G Sep 20, 2024 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm to a resident

D Sep 20, 2024 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Jul 28, 2023 F0622 From a complaint

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

No actual harm, potential for more than minimal harm

F Nov 10, 2022 F0567

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

No actual harm, potential for more than minimal harm

E Nov 10, 2022 F0602

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

No actual harm, potential for more than minimal harm

D Jul 9, 2021 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of CROWNE HEALTH CARE, which operates 18 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
RAILEY, LINDA Individual W-2 MANAGING EMPLOYEE
DUNNAM, NOEL Individual CORPORATE DIRECTOR
JONES, RICHARD Individual CORPORATE DIRECTOR
MANNING, MARCUS Individual CORPORATE DIRECTOR
WILDER, JOHN Individual CORPORATE DIRECTOR
DUNNAM, NOEL Individual CORPORATE OFFICER
JONES, RICHARD Individual CORPORATE OFFICER
CROWNE MANAGEMENT, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
CROWNE OPERATIONS, INC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
JENNIFER JONES MCINNISH FAMILY DYNASTY TRUST #1 Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
RICHARD BRYAN JONES FAMILY DYNASTY TRUST #1 Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Crowne Health Care Of Eufaula

What is the ElderGrade for Crowne Health Care Of Eufaula? +

Crowne Health Care Of Eufaula holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Crowne Health Care Of Eufaula? +

Residents receive an average of 3.56 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Crowne Health Care Of Eufaula been cited for harming residents? +

Yes. 1 of the 15 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Crowne Health Care Of Eufaula accept Medicaid? +

Yes, Crowne Health Care Of Eufaula is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.