88/100
Excellent
Crowne Health Care Of Citronelle
19225 North 4Th Street, Citronelle, AL 36522
- Certified beds
- 69
- Occupancy
- 95%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
-
Last inspection was more than 2 years ago
Ratings here are based on older survey data than at most facilities.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
24/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →5.16 total nurse hours per resident per day (national median 3.77)
- →0.64 RN hours per resident per day
- →Weekend staffing drops 15% against weekdays
Staff stability
12/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →42% of nursing staff left in the last year
Resident outcomes
12/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →4 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: June 9, 2023 (3 years ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of CROWNE HEALTH CARE, which operates 18 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| HEALTH CARE AUTHORITY OF THE TOWN OF CITRONELLE | Organization | 5% OR GREATER MORTGAGE INTEREST | — |
| MYERS, GREGORY | Individual | W-2 MANAGING EMPLOYEE | — |
| DUNNAM, NOEL | Individual | CORPORATE DIRECTOR | — |
| JONES, RICHARD | Individual | CORPORATE DIRECTOR | — |
| MANNING, MARCUS | Individual | CORPORATE DIRECTOR | — |
| WILDER, JOHN | Individual | CORPORATE DIRECTOR | — |
| DUNNAM, NOEL | Individual | CORPORATE OFFICER | — |
| JONES, RICHARD | Individual | CORPORATE OFFICER | — |
| CROWNE MANAGEMENT, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| JENNIFER JONES MCINNISH FAMILY DYNASTY TRUST #1 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| RICHARD BRYAN JONES FAMILY DYNASTY TRUST #1 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| CROWNE OPERATIONS, INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
What families say
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Common questions about Crowne Health Care Of Citronelle
What is the ElderGrade for Crowne Health Care Of Citronelle? +
Crowne Health Care Of Citronelle holds an ElderGrade of A (88 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Crowne Health Care Of Citronelle? +
Residents receive an average of 4.55 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Crowne Health Care Of Citronelle been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Crowne Health Care Of Citronelle accept Medicaid? +
Yes, Crowne Health Care Of Citronelle is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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