ElderGrade
F

38/100

Poor

Crestview Health & Rehab Ctr

2800 Springdale Road, Atlanta, GA 30315

CMS 1/5 stars #13 of 19 in Fulton County (404) 616-8100
Certified beds
388
Occupancy
78%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

10/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 3 immediate-jeopardy citation(s) in the last 3 years

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.98 total nurse hours per resident per day (national median 3.77)
  • 0.1 RN hours per resident per day
  • Weekend staffing drops 11% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 58% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 2.71 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.10 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.42 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 58.20%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 22 citations

Last standard health inspection: June 5, 2025 (1 year ago).

J Mar 1, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy to resident health or safety

J Mar 1, 2026 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Immediate jeopardy to resident health or safety

J Mar 1, 2026 F0835 From a complaint

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Immediate jeopardy to resident health or safety

D Mar 1, 2026 F0605 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

No actual harm, potential for more than minimal harm

D Mar 1, 2026 F0745 From a complaint

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

No actual harm, potential for more than minimal harm

D Aug 21, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Aug 21, 2025 F0602 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

No actual harm, potential for more than minimal harm

D Aug 21, 2025 F0628 From a complaint

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
HAUPERT, JOHN Individual W-2 MANAGING EMPLOYEE
JEFFERSON, TIMOTHY Individual W-2 MANAGING EMPLOYEE
MORNING, D'ANDREA Individual W-2 MANAGING EMPLOYEE
CHERRY, PEDRO Individual CORPORATE DIRECTOR
COOPER, SHAN Individual CORPORATE DIRECTOR
DALLAS, JAMES Individual CORPORATE DIRECTOR
FLOWER-GLASCO, KATHRYN Individual CORPORATE DIRECTOR
GILLERSTEDT, LARRY Individual CORPORATE DIRECTOR
GREGG, JOHN Individual CORPORATE DIRECTOR
HARDIN, EDWARD Individual CORPORATE DIRECTOR
HOLLINS, JOHN Individual CORPORATE DIRECTOR
IVEY, ALICIA Individual CORPORATE DIRECTOR

What families say

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Common questions about Crestview Health & Rehab Ctr

What is the ElderGrade for Crestview Health & Rehab Ctr? +

Crestview Health & Rehab Ctr holds an ElderGrade of F (38 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Crestview Health & Rehab Ctr? +

Residents receive an average of 2.71 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Crestview Health & Rehab Ctr been cited for harming residents? +

Yes. 3 of the 22 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Crestview Health & Rehab Ctr accept Medicaid? +

Yes, Crestview Health & Rehab Ctr is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.