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D

54.2/100

Below average

Copper Rock Healthcare

712 Copper Rock Drive, Rogersville, MO 65742

CMS 1/5 stars #3 of 4 in Webster County (417) 202-4606
Certified beds
90
Occupancy
83%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • Nursing staff turnover of 78%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

  • Last inspection was more than 2 years ago

    Ratings here are based on older survey data than at most facilities.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

24.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →-4 for 1 actual-harm citation(s) in the last 3 years
  • →-1.8 for 22 total citations against a national median of 17

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.47 total nurse hours per resident per day (national median 3.77)
  • →0.41 RN hours per resident per day
  • →Weekend staffing drops 11% against weekdays

Staff stability

2/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →78% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →2 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.54 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.41 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.14 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 77.60%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 24 citations

Last standard health inspection: January 25, 2024 (2 years ago).

F Dec 11, 2025 F0837 From a complaint

Administration Deficiencies

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

No actual harm, potential for more than minimal harm

D Aug 6, 2025 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

D Apr 4, 2025 F0677 From a complaint

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

D Apr 4, 2025 F0686 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

D Apr 4, 2025 F0697 From a complaint

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

No actual harm, potential for more than minimal harm

G Aug 19, 2024 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Actual harm to a resident

F Jan 25, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

F Jan 25, 2024 F0881

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
PACE, ROY Individual W-2 MANAGING EMPLOYEE —
ALTER, SHIRLEY Individual CORPORATE OFFICER —
GREGORY, MARY Individual CORPORATE OFFICER —
MILLER, SHERRY Individual CORPORATE OFFICER —
PACE, ROY Individual CORPORATE OFFICER —

What families say

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Common questions about Copper Rock Healthcare

What is the ElderGrade for Copper Rock Healthcare? +

Copper Rock Healthcare holds an ElderGrade of D (54.2 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Copper Rock Healthcare? +

Residents receive an average of 3.54 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Copper Rock Healthcare been cited for harming residents? +

Yes. 1 of the 24 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Copper Rock Healthcare accept Medicaid? +

Yes, Copper Rock Healthcare is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.