ElderGrade
B

73/100

Above average

Clifton Springs Hospital And Clinic Extended Care

2 Coulter Road, Clifton Springs, NY 14432

CMS 4/5 stars #2 of 5 in Ontario County (315) 462-0557
Certified beds
108
Occupancy
98%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

15/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.47 total nurse hours per resident per day (national median 3.77)
  • 0.65 RN hours per resident per day
  • Weekend staffing drops 13% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 46% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.09 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.65 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.57 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 46.40%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 12 citations

Last standard health inspection: November 15, 2024 (1 year ago).

D Nov 15, 2024 F0580

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

D Nov 15, 2024 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Nov 15, 2024 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D Nov 15, 2024 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

B Nov 15, 2024 F0732

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

No actual harm, minimal potential

D Mar 3, 2023 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D May 18, 2021 F0580

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

D May 18, 2021 F0657

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of ROCHESTER REGIONAL HEALTH, which operates 5 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
CRILLY, THOMAS Individual W-2 MANAGING EMPLOYEE
HAMILTON, YVONNE Individual W-2 MANAGING EMPLOYEE
HOLDER, NICHOLE Individual W-2 MANAGING EMPLOYEE
HOYT, SHAWN Individual W-2 MANAGING EMPLOYEE
REITER, JEAN Individual W-2 MANAGING EMPLOYEE
ADAMS, HOLLY Individual CORPORATE DIRECTOR
ADAMS, KERRY Individual CORPORATE DIRECTOR
CRILLY, THOMAS Individual CORPORATE DIRECTOR
DAY, NICHOLAS Individual CORPORATE DIRECTOR
IGNACZAK, STEPHEN Individual CORPORATE DIRECTOR
MIRHADI, KAYVAN Individual CORPORATE DIRECTOR
MUELLER, SALLY Individual CORPORATE DIRECTOR

What families say

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Common questions about Clifton Springs Hospital And Clinic Extended Care

What is the ElderGrade for Clifton Springs Hospital And Clinic Extended Care? +

Clifton Springs Hospital And Clinic Extended Care holds an ElderGrade of B (73 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Clifton Springs Hospital And Clinic Extended Care? +

Residents receive an average of 4.09 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Clifton Springs Hospital And Clinic Extended Care been cited for harming residents? +

No. None of the 12 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Clifton Springs Hospital And Clinic Extended Care accept Medicaid? +

Yes, Clifton Springs Hospital And Clinic Extended Care is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.