ElderGrade
C

64/100

Average

Civita Care Center At Cheshire

745 Highland Avenue, Cheshire, CT 06410

CMS 2/5 stars #34 of 65 in Capitol County (203) 272-7285
Certified beds
120
Occupancy
65%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

27.9/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -2.1 for 23 total citations against a national median of 17

Staffing

20/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.79 total nurse hours per resident per day (national median 3.77)
  • 0.6 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

13/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 31% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.58 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.60 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.30 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 30.80%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 51 citations

Last standard health inspection: January 15, 2025 (1 year ago).

D Mar 23, 2026 F0557 From a complaint

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

No actual harm, potential for more than minimal harm

D Mar 23, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Feb 6, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Jan 30, 2025 F0655 From a complaint

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

No actual harm, potential for more than minimal harm

D Jan 30, 2025 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

E Jan 15, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Jan 15, 2025 F0550 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Jan 15, 2025 F0553

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of CIVITA CARE CENTERS, which operates 6 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
745 HIGHLAND LLC Organization 5% OR GREATER MORTGAGE INTEREST
SCHWARCZ, ELLIOT Individual 5% OR GREATER MORTGAGE INTEREST
PEPPER, YEHUDA Individual MANAGING CONTROL - GOVERNING BODY
HORSTMAN, JOHN Individual OPERATIONAL/MANAGERIAL CONTROL
PEPPER, YEHUDA Individual OPERATIONAL/MANAGERIAL CONTROL
745 HIGHLAND LLC Organization ADP OF THE SNF
CT6 PROPCO HOLDCO LLC Organization ADP OF THE SNF
ESNH LLC Organization ADP OF THE SNF
EVERFLOW HEALTHCARE LLC Organization ADP OF THE SNF
JPNH LLC Organization ADP OF THE SNF
SFNH LLC Organization ADP OF THE SNF
BALAS, HORATIU Individual ADP OF THE SNF

What families say

Write a review

No family reviews yet for Civita Care Center At Cheshire. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about Civita Care Center At Cheshire

What is the ElderGrade for Civita Care Center At Cheshire? +

Civita Care Center At Cheshire holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Civita Care Center At Cheshire? +

Residents receive an average of 3.58 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Civita Care Center At Cheshire been cited for harming residents? +

Yes. 1 of the 51 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Civita Care Center At Cheshire accept Medicaid? +

Yes, Civita Care Center At Cheshire is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.