ElderGrade
B

72/100

Above average

Christopher House Of Worcester

10 Mary Scano Drive, Worcester, MA 01605

CMS 3/5 stars #26 of 50 in Worcester County (508) 754-3800
Certified beds
156
Occupancy
91%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $8,512 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

22/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -8 for 2 actual-harm citation(s) in the last 3 years

Staffing

20/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.15 total nurse hours per resident per day (national median 3.77)
  • 0.66 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

13/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 30% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $8,512 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.10 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.66 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.63 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 30.10%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 22 citations

Last standard health inspection: August 29, 2025 (11 months ago).

D Aug 29, 2025 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D Aug 29, 2025 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D Aug 29, 2025 F0690

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

D Aug 29, 2025 F0699

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

No actual harm, potential for more than minimal harm

D Aug 29, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Aug 29, 2025 F0842

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

D Aug 29, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Jun 14, 2024 F0883

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
HUDSON SECURITY CORPORATION Organization 5% OR GREATER MORTGAGE INTEREST
BAUER-MAHONEY, SANDRA Individual W-2 MANAGING EMPLOYEE
CUCCHIARA, MICHAEL Individual CORPORATE DIRECTOR
LENZO, DANIEL Individual CORPORATE DIRECTOR
MADELL, JAMES Individual CORPORATE DIRECTOR
WALSH, GREGORY Individual CORPORATE DIRECTOR
LENZO, DANIEL Individual CORPORATE OFFICER
WALSH, GREGORY Individual CORPORATE OFFICER
THE GRANTHAM GROUP, LLC Organization OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Christopher House Of Worcester

What is the ElderGrade for Christopher House Of Worcester? +

Christopher House Of Worcester holds an ElderGrade of B (72 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Christopher House Of Worcester? +

Residents receive an average of 4.10 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Christopher House Of Worcester been cited for harming residents? +

Yes. 2 of the 22 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Christopher House Of Worcester accept Medicaid? +

Yes, Christopher House Of Worcester is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.