ElderGrade
D

43.2/100

Below average

Chatuge Regional Nursing Home

386 Belaire Drive, Hiawassee, GA 30546

CMS 1/5 stars (706) 896-2231
Certified beds
112
Occupancy
72%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 5 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $64,214 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

7.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 5 immediate-jeopardy citation(s) in the last 3 years
  • -2.8 for 25 total citations against a national median of 17

Staffing

20/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.26 total nurse hours per resident per day (national median 3.77)
  • 0.78 RN hours per resident per day
  • Weekend staffing drops 13% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 46% of nursing staff left in the last year

Resident outcomes

2/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 1 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $64,214 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.78 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.78 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.29 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 46.30%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 33 citations

Last standard health inspection: December 4, 2025 (8 months ago).

D Dec 4, 2025 F0554

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

No actual harm, potential for more than minimal harm

D Dec 4, 2025 F0558

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

No actual harm, potential for more than minimal harm

D Dec 4, 2025 F0628

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

No actual harm, potential for more than minimal harm

D Dec 4, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Dec 4, 2025 F0757

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

No actual harm, potential for more than minimal harm

D Dec 4, 2025 F0759

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

No actual harm, potential for more than minimal harm

L Jun 8, 2024 F0835 From a complaint

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Immediate jeopardy to resident health or safety

J Jun 8, 2024 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy to resident health or safety

Who owns this home

Full record
Owner Type Role Since
BIERSCHENK, KEVIN Individual CORPORATE DIRECTOR
DAVENPORT, RICK Individual CORPORATE DIRECTOR
GARY, THOMAS Individual CORPORATE DIRECTOR
OWENBY, GREG Individual CORPORATE DIRECTOR
PARIS, DINAH Individual CORPORATE DIRECTOR
ROWE, STEVEN Individual CORPORATE DIRECTOR
TOWNSEND, NICHOLAS Individual CORPORATE DIRECTOR
KEPHART, MICHAEL Individual OPERATIONAL/MANAGERIAL CONTROL
TOWNSEND, NICHOLAS Individual OPERATIONAL/MANAGERIAL CONTROL
UNION COUNTY HOSPITAL AUTHORITY Organization TRUSTEE OF THE SNF
BIERSCHENK, KEVIN Individual TRUSTEE OF THE SNF
KEPHART, MICHAEL Individual TRUSTEE OF THE SNF

What families say

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Common questions about Chatuge Regional Nursing Home

What is the ElderGrade for Chatuge Regional Nursing Home? +

Chatuge Regional Nursing Home holds an ElderGrade of D (43.2 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Chatuge Regional Nursing Home? +

Residents receive an average of 3.78 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Chatuge Regional Nursing Home been cited for harming residents? +

Yes. 5 of the 33 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Chatuge Regional Nursing Home accept Medicaid? +

Yes, Chatuge Regional Nursing Home is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.