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B

79/100

Above average

Charlotte Hall Veterans Home

29449 Charlotte Hall Road, Charlotte Hall, MD 20622

CMS 5/5 stars #1 of 3 in St. Marys County (301) 884-8171
Certified beds
286
Occupancy
73%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • $66,671 in federal fines

    CMS has fined this facility across 1 penalty action(s).

Our read on Charlotte Hall Veterans Home

Charlotte Hall Veterans Home runs on a state veterans' contract, and the staffing numbers show it: 4.41 nurse hours per resident day, roughly 14 percent above the national average, with a 19.6 percent turnover rate that's dramatically below the national figure. That consistency matters more than most families realize, though weekend coverage drops about 14 percent from weekday levels, so staffing isn't perfectly even across the week. The current record carries 33 deficiencies, five of them at the harm level and three abuse-related, plus one fine of $66,671, and the health inspection rating reflects that. Quality measures sit at 2 out of 5 stars despite the strong staffing, which suggests the clinical outcomes don't track with the hours on the floor.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing24/30Stability15/15Outcomes5/15Enforcement5/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

24/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →4.99 total nurse hours per resident per day (national median 3.77)
  • →0.7 RN hours per resident per day
  • →Weekend staffing drops 14% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →20% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →2 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$66,671 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day4.41 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours0.70 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.77 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover19.60%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: July 25, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

What families say

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Common questions about Charlotte Hall Veterans Home

What is the ElderGrade for Charlotte Hall Veterans Home? +

Charlotte Hall Veterans Home holds an ElderGrade of B (79 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Charlotte Hall Veterans Home? +

Residents receive an average of 4.41 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Charlotte Hall Veterans Home been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Charlotte Hall Veterans Home accept Medicaid? +

Yes, Charlotte Hall Veterans Home is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.