82/100
Above average
Care Village At West Roxbury
5060 Washington Street, West Roxbury, MA 02132
- Certified beds
- 76
- Occupancy
- 84%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$3,418 in federal fines
CMS has fined this facility across 1 penalty action(s).
Our read on Care Village At West Roxbury
Care Village At West Roxbury runs 76 beds under corporate ownership, and the staffing numbers are the first thing to notice: 3.26 nurse hours per resident day, roughly 16% under the national average, with weekends about 7% thinner than weekdays. What offsets that is retention, 14.9% turnover against a national average near 46%, which suggests people actually stay. The inspection record shows 38 deficiencies, four tied to abuse, though none reached harm or jeopardy level, and one fine totaling $3,418. The last inspection was November 2025, so the picture is current. Quality and staffing both rate 4 out of 5; health inspections sit at 3.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
17/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.61 total nurse hours per resident per day (national median 3.77)
- →0.92 RN hours per resident per day
- →Weekend staffing drops 7% against weekdays
Staff stability
15/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →15% of nursing staff left in the last year
Resident outcomes
12/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →4 of 5 stars on the CMS quality-measure rating
Enforcement history
8/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$3,418 in federal fines across 1 action(s)
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: November 14, 2025 (11 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Care Village At West Roxbury
What is the ElderGrade for Care Village At West Roxbury? +
Care Village At West Roxbury holds an ElderGrade of B (82 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Care Village At West Roxbury? +
Residents receive an average of 3.26 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Care Village At West Roxbury been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Care Village At West Roxbury accept Medicaid? +
Yes, Care Village At West Roxbury is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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