ElderGrade
C

56.5/100

Average

Boulder Park Terrace

14676 West Upright, Charlevoix, MI 49720

CMS 1/5 stars #2 of 2 in Charlevoix County (231) 547-1005
Certified beds
72
Occupancy
68%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 7 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

8/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -12 for 7 actual-harm citation(s) in the last 3 years
  • -10 for 52 total citations against a national median of 17

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.47 total nurse hours per resident per day (national median 3.77)
  • 1.9 RN hours per resident per day
  • Weekend staffing drops 7% against weekdays

Staff stability

7.5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • No turnover figure reported — scored neutral

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

6/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record
  • -4 for 2 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.70 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 1.90 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.42 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover Not reported

The share of nursing staff who left over the last year.

Recent inspection findings

All 58 citations

Last standard health inspection: June 5, 2025 (1 year ago).

F Mar 25, 2026 F0725 From a complaint

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

No actual harm, potential for more than minimal harm

F Mar 25, 2026 F0838 From a complaint

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

No actual harm, potential for more than minimal harm

E Mar 25, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Mar 25, 2026 F0691 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

No actual harm, potential for more than minimal harm

G Nov 21, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm to a resident

G Nov 21, 2025 F0602 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Actual harm to a resident

G Nov 21, 2025 F0686 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm to a resident

G Nov 21, 2025 F0697 From a complaint

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Actual harm to a resident

Who owns this home

Full record
Owner Type Role Since
MCLAREN HEALTH CARE CORPORATION Organization INDIRECT OWNERSHIP INTEREST
MCCLELLAN, ELIZABETH Individual CORPORATE DIRECTOR
WONSKI, CATHY Individual CORPORATE DIRECTOR
ATCHISON, GARFIELD Individual CORPORATE OFFICER
INCARNATI, PHILIP Individual CORPORATE OFFICER
PRUSAITIS, MICHAEL Individual CORPORATE OFFICER
SCHROEDER, JOANNE Individual CORPORATE OFFICER
ATCHISON, GARFIELD Individual OPERATIONAL/MANAGERIAL CONTROL
MCCLELLAN, ELIZABETH Individual OPERATIONAL/MANAGERIAL CONTROL
PRUSAITIS, MICHAEL Individual OPERATIONAL/MANAGERIAL CONTROL
WONSKI, CATHY Individual OPERATIONAL/MANAGERIAL CONTROL
ATCHISON, GARFIELD Individual TRUSTEE OF THE SNF

What families say

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Common questions about Boulder Park Terrace

What is the ElderGrade for Boulder Park Terrace? +

Boulder Park Terrace holds an ElderGrade of C (56.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Boulder Park Terrace? +

Residents receive an average of 3.70 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Boulder Park Terrace been cited for harming residents? +

Yes. 7 of the 58 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Boulder Park Terrace accept Medicaid? +

Yes, Boulder Park Terrace is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.