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C

67/100

Average

Birch Healthcare Center

62 Rochester Hill Road, Rochester, NH 03867

CMS 2/5 stars #6 of 6 in Strafford County (603) 335-3955
Certified beds
79
Occupancy
88%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • $10,655 in federal fines

    CMS has fined this facility across 1 penalty action(s).

Our read on Birch Healthcare Center

Birch Healthcare Center runs about 3.52 nursing hours per resident day, roughly 9% under the national average, and weekends dip another 7% below its own weekday numbers. That thin coverage shows up in its staffing rating, and turnover sits at 47.6%, a bit above the national rate, so the aides and nurses working these shifts keep changing. Inspections tell a mixed story: ten deficiencies on record, including one involving actual harm and one abuse-related, plus a $10,655 fine, though the most recent inspection came in September 2025 and the quality measures score well above average. It's a for-profit limited liability company with 79 beds.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing8/30Stability9/15Outcomes12/15Enforcement8/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.03 total nurse hours per resident per day (national median 3.77)
  • →0.57 RN hours per resident per day
  • →Weekend staffing drops 7% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →48% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →4 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$10,655 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.52 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.57 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.28 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover47.60%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: September 18, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

What families say

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Common questions about Birch Healthcare Center

What is the ElderGrade for Birch Healthcare Center? +

Birch Healthcare Center holds an ElderGrade of C (67 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Birch Healthcare Center? +

Residents receive an average of 3.52 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Birch Healthcare Center been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Birch Healthcare Center accept Medicaid? +

Yes, Birch Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.