ElderGrade
B

78.8/100

Above average

Auburn Manor

501 Oak Street, Chaska, MN 55318

CMS 3/5 stars #1 of 3 in Carver County (952) 448-9303
Certified beds
60
Occupancy
74%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

21.8/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -4.2 for 29 total citations against a national median of 17

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.46 total nurse hours per resident per day (national median 3.77)
  • 1.11 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 42% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.82 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 1.11 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.46 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 41.80%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 29 citations

Last standard health inspection: April 30, 2026 (3 months ago).

F Apr 30, 2026 F0576

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

No actual harm, potential for more than minimal harm

F Apr 30, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Apr 30, 2026 F0572

Resident Rights Deficiencies

Give residents a notice of rights, rules, services and charges.

No actual harm, potential for more than minimal harm

D Apr 30, 2026 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Apr 30, 2026 F0585

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

No actual harm, potential for more than minimal harm

D Apr 30, 2026 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

D Apr 30, 2026 F0887

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

No actual harm, potential for more than minimal harm

G Apr 2, 2025 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Actual harm to a resident

Who owns this home

Full record
Owner Type Role Since
BATTIS, STEVEN Individual CORPORATE DIRECTOR
BUEMER, DALE Individual CORPORATE DIRECTOR
DETTMAN, SCOTT Individual CORPORATE DIRECTOR
FISCHER, TODD Individual CORPORATE DIRECTOR
HEROUX, STEVEN Individual CORPORATE DIRECTOR
HOKENESS, DANIEL Individual CORPORATE DIRECTOR
KOHLHOFF, KEVIN Individual CORPORATE DIRECTOR
KONKOL, DENNIS Individual CORPORATE DIRECTOR
MEIDENBAUER, ROBERT Individual CORPORATE DIRECTOR
SANDAU, JILL Individual CORPORATE DIRECTOR
WAGNER, LYNNE Individual CORPORATE DIRECTOR
ZWART, ARVIN Individual CORPORATE DIRECTOR

What families say

Write a review

No family reviews yet for Auburn Manor. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about Auburn Manor

What is the ElderGrade for Auburn Manor? +

Auburn Manor holds an ElderGrade of B (78.8 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Auburn Manor? +

Residents receive an average of 3.82 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Auburn Manor been cited for harming residents? +

Yes. 1 of the 29 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Auburn Manor accept Medicaid? +

Yes, Auburn Manor is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.