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D

54/100

Below average

Arden Care Center

850 Mix Ave, Hamden, CT 06514

CMS 1/5 stars #23 of 23 in South Central Ct County (203) 281-3500
Certified beds
271
Occupancy
81%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • $87,831 in federal fines

    CMS has fined this facility across 2 penalty action(s).

Our read on Arden Care Center

Arden Care Center runs 271 beds under for-profit LLC ownership, and the numbers are hard to dress up. Nurse staffing sits at 3.53 hours per resident day, roughly 9% under the national figure, and it thins out further on weekends. Turnover at 38.1% is actually better than average, but it isn't enough to offset 94 deficiencies on the current record, 4 at harm or jeopardy level, 21 tied to abuse, plus three fines totaling $101,228. CMS has placed it in the Special Focus Facility program, which is reserved for homes with a persistent pattern of serious problems. The last inspection was February 2025.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing13/30Stability12/15Outcomes9/15Enforcement2/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.32 total nurse hours per resident per day (national median 3.77)
  • →0.45 RN hours per resident per day
  • →Weekend staffing drops 7% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →38% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →3 of 5 stars on the CMS quality-measure rating

Enforcement history

2/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$87,831 in federal fines across 2 action(s)

Grade ceiling applied

  • Capped at 54 (grade D), CMS Special Focus Facility
  • Capped at 64 (grade C), CMS abuse icon on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.53 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.45 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.29 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover38.10%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: February 26, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of HIGHBRIDGE HEALTHCARE, which operates 6 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Arden Care Center

What is the ElderGrade for Arden Care Center? +

Arden Care Center holds an ElderGrade of D (54 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Arden Care Center? +

Residents receive an average of 3.53 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Arden Care Center been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Arden Care Center accept Medicaid? +

Yes, Arden Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.