ElderGrade
B

84.5/100

Above average

Arcadia Retirement Residence

1434 Punahou Street, Honolulu, HI 96822

CMS 4/5 stars #8 of 26 in Honolulu County (808) 941-0941
Certified beds
91
Occupancy
94%
Ownership
Non-profit
Accepts
Medicare

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $12,854 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

23.5/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -2.5 for 24 total citations against a national median of 17

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.17 total nurse hours per resident per day (national median 3.77)
  • 1.6 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 25% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $12,854 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.61 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.60 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.18 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 24.70%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 37 citations

Last standard health inspection: October 4, 2024 (1 year ago).

D Nov 21, 2025 F0550 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

F Oct 4, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Oct 4, 2024 F0552

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

No actual harm, potential for more than minimal harm

D Oct 4, 2024 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

D Oct 4, 2024 F0657

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

D Oct 4, 2024 F0842

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

D Oct 4, 2024 F0921

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

No actual harm, potential for more than minimal harm

D Sep 6, 2024 F0553 From a complaint

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
BUNN, ANDREW Individual MANAGING CONTROL - GOVERNING BODY
CHANG, CORLIS Individual MANAGING CONTROL - GOVERNING BODY
KOEHL, ALBERT Individual MANAGING CONTROL - GOVERNING BODY
MAGANA, RAOUL Individual MANAGING CONTROL - GOVERNING BODY
POPHAM, DAVID Individual MANAGING CONTROL - GOVERNING BODY
REICHHARDT, LAURA Individual MANAGING CONTROL - GOVERNING BODY
REINKER, KENT Individual MANAGING CONTROL - GOVERNING BODY
SAYIN, LUCAS Individual MANAGING CONTROL - GOVERNING BODY
SINNADURAY, RUSHAN Individual MANAGING CONTROL - GOVERNING BODY
ZORN, MARTIN Individual MANAGING CONTROL - GOVERNING BODY
BUNN, ANDREW Individual CORPORATE DIRECTOR
CHANG, CORLIS Individual CORPORATE DIRECTOR

What families say

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Common questions about Arcadia Retirement Residence

What is the ElderGrade for Arcadia Retirement Residence? +

Arcadia Retirement Residence holds an ElderGrade of B (84.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Arcadia Retirement Residence? +

Residents receive an average of 4.61 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Arcadia Retirement Residence been cited for harming residents? +

Yes. 2 of the 37 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Arcadia Retirement Residence accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.