ElderGrade
F

11.5/100

Poor

Arbor Hills Care & Rehab Center

800 Chambers Road, Ferguson, MO 63135

CMS 1/5 stars #69 of 69 in St. Louis County (314) 524-1111
Certified beds
150
Occupancy
60%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 7 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $282,840 in federal fines

    CMS has fined this facility across 2 penalty action(s).

  • Nursing staff turnover of 80%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

  • Changed ownership in the last 12 months

    New owners often change staffing and management. Ratings from before the sale may not reflect current care.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -12 for 6 actual-harm citation(s) in the last 3 years
  • -10 for 65 total citations against a national median of 17

Staffing

6.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.8 total nurse hours per resident per day (national median 3.77)
  • 0.31 RN hours per resident per day
  • Weekend staffing drops 18% against weekdays

Staff stability

0/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 80% of nursing staff left in the last year
  • -2 for 3 administrator departures

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $282,840 in federal fines across 2 action(s)
  • -0 for 2 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.37 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.31 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.77 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 79.80%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 65 citations

Last standard health inspection: February 20, 2026 (6 months ago).

F Feb 20, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Feb 20, 2026 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

E Feb 20, 2026 F0568

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

No actual harm, potential for more than minimal harm

E Feb 20, 2026 F0628

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

No actual harm, potential for more than minimal harm

E Feb 20, 2026 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

E Feb 20, 2026 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Feb 20, 2026 F0644

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

No actual harm, potential for more than minimal harm

D Feb 20, 2026 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of MGM HEALTHCARE, which operates 31 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
1026 ENTERPRISES II, LLC Organization DIRECT OWNERSHIP INTEREST
CDW INVESTMENTS LLC Organization DIRECT OWNERSHIP INTEREST
MM ACQUISITIONS, LLC Organization DIRECT OWNERSHIP INTEREST
MO OPCO GROUP, LLC Organization DIRECT OWNERSHIP INTEREST
NDF HOLDINGS, LLC Organization DIRECT OWNERSHIP INTEREST
10-26 NATIONWIDE TR Organization INDIRECT OWNERSHIP INTEREST
BCJ ENTERPRISES, LLC Organization INDIRECT OWNERSHIP INTEREST
JFB CAPITAL HOLDINGS, LLC Organization INDIRECT OWNERSHIP INTEREST
BIENSTOCK, FAIGIE Individual INDIRECT OWNERSHIP INTEREST
BIENSTOCK, JUDAH Individual INDIRECT OWNERSHIP INTEREST
FRIEDMAN, NAFTALI Individual INDIRECT OWNERSHIP INTEREST
JEREMIAS, BARUCH Individual INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Arbor Hills Care & Rehab Center

What is the ElderGrade for Arbor Hills Care & Rehab Center? +

Arbor Hills Care & Rehab Center holds an ElderGrade of F (11.5 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Arbor Hills Care & Rehab Center? +

Residents receive an average of 3.37 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Arbor Hills Care & Rehab Center been cited for harming residents? +

Yes. 7 of the 65 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Arbor Hills Care & Rehab Center accept Medicaid? +

Yes, Arbor Hills Care & Rehab Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.