ElderGrade
B

81/100

Above average

Altenheim

18627 Shurmer Road, Strongsville, OH 44136

CMS 4/5 stars #6 of 91 in Cuyahoga County (440) 238-3361
Certified beds
128
Occupancy
86%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

26/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years

Staffing

18/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.42 total nurse hours per resident per day (national median 3.77)
  • 0.58 RN hours per resident per day
  • Weekend staffing drops 13% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 40% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.75 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.58 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.13 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 40.00%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 12 citations

Last standard health inspection: July 25, 2024 (2 years ago).

G Oct 21, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm to a resident

F Oct 21, 2025 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Oct 21, 2025 F0690 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

D Oct 21, 2025 F0881 From a complaint

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

No actual harm, potential for more than minimal harm

F Jul 25, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

C May 5, 2022 F0623

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

No actual harm, minimal potential

F Apr 18, 2019 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Apr 18, 2019 F0803

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
BRASSELL, DEBBIE Individual CORPORATE DIRECTOR
ELBER, RENATE Individual CORPORATE DIRECTOR
HASELEY, TAMSIN Individual CORPORATE DIRECTOR
HELFRICH, KARL Individual CORPORATE DIRECTOR
KAMINSKI, JAMES Individual CORPORATE DIRECTOR
KEDZIOR, JOHN Individual CORPORATE DIRECTOR
KNOWLES, DAVID Individual CORPORATE DIRECTOR
MANZ, NORBERT Individual CORPORATE DIRECTOR
MUELLER, REINER Individual CORPORATE DIRECTOR
OLIVEROS, ED Individual CORPORATE DIRECTOR
RIEDTHALER, SUE Individual CORPORATE DIRECTOR
WARD, ANNA Individual CORPORATE DIRECTOR

What families say

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Common questions about Altenheim

What is the ElderGrade for Altenheim? +

Altenheim holds an ElderGrade of B (81 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Altenheim? +

Residents receive an average of 4.75 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Altenheim been cited for harming residents? +

Yes. 1 of the 12 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Altenheim accept Medicaid? +

Yes, Altenheim is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.